New Products from Gopher Sports

Product Development Coordinator

Location: Owatonna
# of openings: 1

To be considered in the current round of candidates, please apply by the date listed below.  If the date listed below has passed, please apply to be considered in the next round of candidates.

Apply by: 8/18/17



This position will contribute to the increase in the portfolio of proprietary and exclusive products, by managing all development follow up for successful product launches.

ESSENTIAL DUTIES & RESPONSIBILTIES: The duties and responsibilities listed below serve as a general outline.  Other duties may be assigned or required to support the success of Gopher Sport.

1.  Execute all required product and project follow up after development and product approval (metric:  development process monthly audit results, on time NPF, on time delivery)

  1. Send all paper collateral requirements to vendor in appropriate stage for inclusion in shipment.  This includes the following collateral: assembly instructions, product instructions, care & usage instructions, packaging, activity ideas.
  2. Update and maintain collateral tracking grid to monitor collateral. 
  3. Request and manage New Product Forms for each catalog offer prior to catalog meeting dates or PO requirements.
  4. Receive packaging and work with Packaging Coordinator on packaging approval prior to shipment.
  5. Follow up on any purchase order inquiries.
  6. Work with vendor and procurement on any shipping/production issues related to timely delivery.
  7. Review new product upon arrival and resolve and follow up with any packaging, collateral or quality related issues.
  8. Run Product Development new product sales and metrics reports on a monthly basis as required.

2. Manage all sample requirements for Product Development Department per sample process  (metric: development process monthly audit results (milestones))

  1. Request and track all development and prototype samples as directed to ensure stagegate due dates are met.
  2. Request and track all final and photography samples to ensure receipt prior to catalog meeting and production week.
  3. Update and maintain sample tracking grid.
  4. Prepare and assemble all samples for review or photography.
  5. Maintain and organize sample shelves and final sample library.
  6. Order and prepare all internal sample requests.

3.  Resolve any quality issues and handle updates that arise on existing Only From Gopher and Gopher branded products (metric:  quality issue resolution success rate, PLM update completion rate))

  1. Determine what solution is needed to resolve quality issue by analyzing the root cause.
  2. Partner with supplier to make necessary improvements for resolution of quality issue.
  3. Work with Quality department as necessary on the issues and outcomes.
  4. Facilitate PLM process and handle all communication and follow up.
  5. Receive sample from supplier with required improvement or change for approval.
  6. Monitor next impacted shipment and follow up to ensure improvements were made in production.
  7. Create or update product specification sheets on existing Only From Gopher and Gopher branded products.

4.  Manage the Product Development Process Weekly Updates  (metric:  Development Process board monthly audit results)

  1. Update product stages on process boards weekly
  2. Complete process audit results each week
  3. Maintain vendor and internal trend with proper codes



1.Customer Commitment – Focus efforts on exceeding internal and external customer expectations and improving customer satisfaction.  Respond quickly and take appropriate action to identify and exceed customer needs.

2.Teamwork & Collaboration – Dedication to building collaborative relationships throughout the organization.  Seeks and supports ideas for improvement.  Willingly share information about ideas and works cooperatively to resolve issues or concerns.

3.Commitment to Quality & Continuous Improvement - Seek to improve processes and quality, making recommendations as appropriate.  Monitor own work.  Seek and accept constructive feedback to ensure accuracy.

4.Integrity, Accountability, Dependability - Uphold company core values and support ethical and responsible behavior.  Follow through on commitments.  Is reliable and meet attendance standards.

5.Initiative - Exercise sound independent judgment within established limits of authority.  Self-directed and requires minimal supervision

6.Planning & Organizing Work  - Ability to optimize time and resources to achieve expected results.  Effectively prioritize and organize work to fully contribute to team efforts.


1.Bachelors degree from an accredited university/college

2.Proficient with all Microsoft Office applications and Windows Operating System


  1. Demonstrated ability to prioritize projects; able to meet or exceed project due dates; effectively organizes and schedules work effectively.
  2. Works harmoniously with others to get a job done; responds positively to instructions and procedures; able to work well with staff, co-workers, peers and managers; shares critical information with everyone involved in a project; works effectively on projects that cross functional lines; helps to set a tone of cooperation within the work group and across groups; coordinates own work with others; seeks opinions; values working relationships; when appropriate facilitates discussion before decision-making process is complete .
  3. Intense attention to detail and follow-through; ensures accuracy and carefully monitors own work; s elf-directed and able to achieve desired results independently.
  4. Writes and speaks effectively; states own opinions clearly and concisely; demonstrates openness and honesty; listens well during meetings and feedback sessions; explains reasoning behind own opinions; asks others for their opinions and feedback; asks questions to ensure understanding; exercises a professional approach with others using all appropriate tools of communication; uses consideration and tact when offering opinions.
  5. Demonstrated high degree of flexibility and quick response time to both internal and external customers; r emains open-minded and changes opinions on the basis of new information; performs a wide variety of tasks and changes focus quickly as demands change; manages transitions from task to task effectively; adapts to varying customer needs.
  6. Ability to learn, understand, and follow documented work procedures; follows detailed procedures and ensures accuracy in documentation and data.
  7. P repares for problems or opportunities in advance; undertakes additional responsibilities; responds to situations as they arise with minimal supervision; creates novel solutions to problems .

PHYSICAL REQUIREMENTS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the functions of this job, the team member is regularly required to sit, stand, walk, talk and hear.  The team member is occasionally required to kneel, crouch, crawl, bend, ascend and descend stairs.  The team member is frequently required to use hands and fingers to feel, handle, or operate objects, tools or controls and reach with hands and arms.  The functions of the job include continuous viewing of a computer monitor and repetitive motion activities on the keyboard.  Vision requirements include close vision, depth perception, color vision and the ability to adjust focus.  The team member may occasionally lift and/or move up to 50 pounds.

WORK ENVIRONMENT:  The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow individuals with disabilities to perform the essential functions

This job is primarily performed in an office environment with occasional exposure to the distribution center.  The noise level in the office and distribution center is generally moderate.  In the distribution center, the team member would generally be exposed to automated equipment and conveyors.  Both the office and distribution center is climate controlled.



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