Reporting to the Senior Manager, Human Resources, the Benefits Coordinator is responsible for administering & co-ordinating all aspects of disability claims including workers’ compensation claims for the division of IMP Aerospace & Defence.
Key Areas of Responsibility:
- Oversee & administer employee disability claims including LTD, BLINC, medical leaves & medical accommodations.
- Oversee and administer provincial worker compensation claims.
- Ensure all workplace accident/illness cases are administered on a timely basis, appropriately documented and securely kept on file.
- Knowledge of contractual, legislative and eligibility information for claims.
- Facilitate rehabilitation and return to work planning.
- Co-ordinate & participate in work facilitation & case conference meetings.
- Collaborate with & act as the main contact for senior and site management, disability carriers, provincial Workers’ Compensation Boards and rehabilitation professionals.
- Ability to understand data and costs and provide an analytical approach to identifying opportunities for improvement of disability claim lost time/severity.
- Liaise with internal and external stakeholders to determine case complexity, including duration of disability and the presence of non-medical barriers.
- Co-ordinate training/education initiatives to promote wellness, leveraging the company’s employee assistance program.
- Consistent interaction with claimants and internal clients
- Consult terms of employment, legislative, benefit contractual & collective agreement requirements throughout the management of the claim.
- Communicate and educate employees on process and importance of maintaining group benefits while on disability leave.
- Maintain disability claim data base & ensure corporate reporting is completed by deadline.
- Provide regular status updates to & for more complex claims, consult with the Manager of Occupational Health & Safety on workers’ compensation claims.
- Collaborate with Corporate Manager of Benefits to ensure all benefit information communicated to employees within the division is appropriate & timely; implement, coordinate & champion corporate benefit initiatives within the division.
- Be a champion for any recent or upcoming legislative changes/requirements that may impact the division and employee claims.
- Assist the Human Resources Teams with the administration of short-term disability claims as needed.
- Related University degree
- 2-3 years previous group disability claims & Workers’ Compensation Board experience is required
- Sound knowledge of occupational health issues, vocational rehabilitation and disability insurance
- Previous experience in a safety sensitive work environment is an asset
- Previous experience working with sensitive issues within a unionized workforce is preferred
- Good understanding of and experience with medical terminology
- Outstanding decision-making and analytical abilities, including a strong attention to detail
- Excellent communication skills, with ability to direct conversations and target specific issues or lines of questioning
- Excellent listening skills, compassion with the ability to quickly identify relevant issues and stakeholder needs
- Strong client service, influencing and negotiation skills
- Able to work effectively in a fast-paced, team environment
- Intermediate computer skills including MS Word, Excel
- Excellent written, verbal, interpersonal, and communication skills
- Must possess strong organizational skills coupled with the ability to work in a dynamic environment.
- Must be eligible to meet requirements for Canadian Controlled Goods Program (CGP), U.S. International Traffic in Arms Regulations (ITAR) and Canadian government security clearances.
Qualified applicants are invited to apply on-line at www.impgroup.com
Internal applicants please use source code: I am an IMP employee.
IMP is committed to Employment Equity and our goal is to be a diverse workforce that is representative at all job levels. We welcome applicants from Aboriginal People, Visible Minority Groups, Persons with Disabilities and Women in occupations of positions where they are under-represented. If you are a member of one of the equity groups, you are encouraged to self identify on either your cover letter or resume.