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2019 Retail/Rental Assistant

Location: Mt Buller
Department: Retail & Rental


Buller Sports is a leading rental and retail operator in the Mt Buller/Mansfield area dedicated to providing the highest standard of customer satisfaction. We are seeking experienced and dynamic rental and retail staff for the 2019 winter season.  Applicants must have a passion for snow and a thirst to learn, be self motivated, energetic and keen to experience the mountain life style.

Your responsibilities will include:

  • Assisting guests with their rental and retail equipment requirements
  • Determining/advising guest of their equipment needs
  • Fitting boots and adjusting bindings to correct tension (DIN) settings
  • Educating guest on equipment care and use
  • Selling a wide range of products including but not limited to skis, skiing equipment, snowboards, snowboarding equipment, clothing apparel, accessories and souvenirs
  • Promoting and selling additional products such as rental, lift tickets, lessons, and various packaged combinations
  • Stock rotation, visual merchandising, and various other tasks as required
  • Resolving guest problems efficiently and tactfully
  • Complying with all company, store and area operational, OHS, environmental policies and procedures

We're looking for people with:

  • Proven experience in the rental/retail or guest service industry
  • Patience and understanding
  • Basic computer skills
  • Experience with cash/card (EFTPOS)
  • Ability to handle pressure effectively
  • Skilled at multi tasking
  • Ability to work well in a team environment
  • Strong communication skills
  • Highest regard for personal appearance and presentation
  • Have a strong work ethic and a cheerful personality
  • Ability to work a varied schedule including day, evening and weekend shifts
  • Personal interest in skiing, snowboarding, and the outdoors is a must
  • Proven experience in a rental or retail shop will be an advantage

Team Member Benefits:
This role can at times be challenging but in return offers amazing work opportunities and benefits.  Your hard work and dedication will be rewarded with a complimentary season’s pass, free ski and snowboard lessons, 20% off all BSL retail outlets, and 10% off all BSL hospitality outlets.

If you think you have what it takes to join our team and meet our commitment to guest service then we would like to hear from you.

Ready to join the team at Mt Buller this winter?  Apply Today!

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