Careers


Operations Analyst

Location: New York, NY; Oakland or Los Angeles, CA
Job Code: 7102-82

Description

MDRC is seeking a Research Analyst to join the Postsecondary Education Policy Area to provide technical assistance and research support to colleges and other postsecondary partners. MDRC is a nonprofit, nonpartisan education and social policy research organization dedicated to learning what works to improve programs and policies that affect low-income populations. This position requires knowledge of postsecondary student services and financial aid.

Responsibilities

MDRC is seeking candidates who have a background in college student success interventions or financial aid, experience working as or with college staff, strong interest in education and social policy, and skills in project management.

  • Develop, lead, and deliver technical assistance and program-related support to college service providers.
  • Train college staff on postsecondary best practices and conducting research activities.
  • Travel to research sites to work with staff and to collect and analyze quantitative and qualitative data to improve college programming.
  • Disseminate results to policymakers, practitioners, and social scientists.
  • Manage projects, including timelines, staffing, work plans, and budgets.
  • Stay up-to-date on the latest developments in postsecondary education (academic and in the field).
  • Develop relationships with educational institutions and nonprofit organizations to participate in program evaluation and technical assistance projects.

Qualifications

  • Master’s degree (or bachelor’s degree with 3 years of relevant work experience) in higher education or another relevant discipline/social science.
  • Knowledge of and experience with postsecondary education policy and practice, student support interventions aimed at low-income students, social policy research, and qualitative research techniques are musts. Experience with behavioral science or financial aid is a bonus.
  • Demonstrated sensitivity to conduct research and technical assistance in diverse communities and the ability to relate to program management staff, college staff, community residents, and program students.
  • Excellent written and oral communication skills.
  • Strong interpersonal skills, desire to work in a team-oriented environment, and ability to collaborate with many levels of a diverse staff.
  • Strong organizational skills, including an ability to handle multiple tasks simultaneously, pay attention to details, and meet deadlines.

The position will be based in MDRC’s New York, Oakland, or Los Angeles office.

Salary will be commensurate with experience. Comprehensive fringe benefits offered.

Only candidates selected for further consideration will be contacted.

MDRC is an Equal Opportunity/Affirmative Action employer. MDRC does not discriminate, and all qualified applications will receive consideration without regard to race; color; national origin; religion; creed; sex or gender (including sex stereotyping and gender identity or expression); sexual orientation; citizenship status; pregnancy; disability; age; military or veteran status; marital or partnership status; genetic information, genetic predisposition, or carrier status; prior unemployment status; consumer credit history; status as a victim of domestic violence, sex offenses, or stalking; or any other category protected by applicable federal, state, or local laws. Legal work authorization is required.





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