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Supervisor, Info Security Compliance

Location: Tempe, AZ
Secondary Location(s): Irving, TX
Employment Type: Regular
ID: 5275
# of Openings: 1


With general direction and considerable latitude for independent judgment and discretion, this position will provide leadership, direction, and support to the Information Security compliance management team. This team’s essential functions include compliance framework management, control and policy management, and audit response and coordination. This team also protects data against threats, security breaches, computer viruses and cyber-attacks.  Provides leadership, direction, and support for the Information Security staff. Plans, schedules, and coordinates group activities related to troubleshooting, installation, and maintenance on equipment and software systems related to electronic access control and monitoring.


This position typically performs work in a corporate or field location and reports to a Director or Vice President.  This position also works collaboratively with the business, IT, internal audit, regulators, external auditors and clients.


NOTE:  The essential duties and primary accountabilities below are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the primary accountabilities listed below. Specific tasks, responsibilities or competencies may be documented in the incumbent’s performance objectives as outlined by the incumbent’s immediate supervisor or manager.

•             This leader will be charged with managing a team to execute targeted and recurring compliance reviews across the enterprise, as required by the GRC Program.

•             They will respond to existing and emerging compliance risks within the business and IT to help identify and prioritize potential issues, ensure proper reporting and escalation, and help define appropriate corrective actions.

•             The individual will work with the business, IT and Information Security functions to identify, assess, and prioritize existing and emerging risks and determine where assessments may be required.

•             Compliance management responsibilities include identification and alignment with relevant compliance frameworks, information security control definition and implementation tracking, providing consultation and compliance risk expertise to complex systems, managing strategic compliance projects and initiatives, and supporting the end to end information security compliance management processes.

•             They will be responsible for development and maintenance of Information Security policies, processes, standards and guidelines.

•             The team led by this individual will lead coordination of internal and external information security audit response and remediation activities initiated by WageWorks, regulatory bodies and clients.

•             Additionally, responsible for directing client inquiry response escalations with regard to the WageWorks’ information security program.


1.            Performs other duties as assigned or apparent.


WageWorks believes that our success is achieved by its People. Values describe how we work together to achieve our success.  It is our employees that drive results through living our Company Values.  Every employee at WageWorks is expected to uphold and demonstrate the six Company Values listed below as an additional component of the job description and as a standard of individual performance. 

CARING People are the heart of our company.  We care about people: our Clients, our Client’s employees and their families, our partners, and local communities, and our fellow employees at WageWorks.

CUSTOMER-CENTRIC Our Customer comes first.  We aim to serve our Clients and their employees, our brokers and partners, as well as our internal customers.

PASSIONATE We love what we do and are passionate about delivering Consumer-Directed Benefits that save people money and enrich their lives.

ACCOUNTABLE We are dedicated to making our team and the company succeed, and we are open, honest, ethical, and conscientious, as we deliver on our commitments.

LEADING Our actions inspire new ideas and drive change each and every day.

RESPECTFUL We value the diversity of our people, treat them with dignity and respect, encourage their development and reward their performance.


NOTE:  WageWorks leadership will strive to uphold the mission, vision, and values of the organization. They will serve as role models for staff and act in a people-centered and results oriented manner with a focus on customer service.

This position entails formal direct managerial responsibility for a team of 3-5 professionals, as described. Additionally, the role may hold supervisory responsibility for cross-functional project teams and consulting staff.



Knowledge of Information Security assurance or a closely related field as normally obtained through work experience and/or the completion of a Bachelor’s Degree in information technology or business management.


Ability to articulate complex concepts in a clear manner

Advanced Microsoft Office skills

Excellent verbal, written, and interpersonal communication skills

Strong analytical skills with high attention to detail and accuracy

BS/BA degree or higher in IT, business or management

3+ years of management experience



IT Audit / systems assurance experience a plus

Audit or internal controls testing experience

Leadership experience including; coaching, training, and mentoring

Excellent verbal, written, and interpersonal communication skills

Solid critical thinking skills

Ability to deliver concise, time critical information to all levels of management, technology and business teams

Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment

Experience reviewing testing strategies and methodologies; evaluating the adequacy and effectiveness of policies, procedures, processes, initiatives, products and internal controls; and identifying issues resulting from internal and/or external compliance examinations

Experience working with internal and external auditors and examiners

Experience leading a large audit engagement or corporate-wide governance activities

Experience communicating testing results across an organization

Ability to articulate issues, risks, and proposed solutions to various levels of staff and management

Ability to create new reports based on management, audit, or regulatory requirements

Ability to identify gaps through risk-based testing

Ability to influence across all organizational levels, including senior management

Ability to interact effectively and confidently with senior management

Ability to learn and assimilate information from multiple people and sources

Ability to organize and present analysis in a holistic manner for management decisions

Ability to present complex material in a digestible, consumable manner to all levels of management

Ability to present to multiple levels of management

Strong analytical skills with high attention to detail and accuracy

Strong attention to detail and accuracy skills

Strong independent thinking skills

Strong organizational, multi-tasking, and prioritizing skills

Strong research and documentation skills

Strong risk management and compliance skills

Strong root cause analysis skills

Strong strategic and conceptual thinking skills

Project management skills

Strong time management skills and ability to meet deadlines

Certified Internal Auditor (CIA), Certified Information Systems Auditor, (CISA), Certified Information Systems Security Professional, (CISSP) or other risk management discipline certification

A strong customer service orientation is essential.

Demonstrated ability to adapt to the changing demands of business is a must.

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