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IT Audit Solutions Engineer

Location: Tempe, AZ
Secondary Location(s): Irving, TX
Employment Type: Regular
ID: 5598
# of Openings: 1



With general direction and considerable latitude for independent judgment and discretion, this position is primarily responsible for streamlining solutions to the IT Infrastructure audit request processes, relating to SOX, SOC 1, SOC 2, and PCI controls.  This includes collaborating with process owners to update control matrices and related audit documentation, initiating audit compliance efforts, automating system controls, configurations, and other IT solutions. 

This position requires experience with Sarbanes-Oxley and technical knowledge of server infrastructure, including windows operating system, active directory, networking, and virtual environments.


This specialized position typically performs work in a corporate or field location and reports to the IT Manager.  This position also works collaboratively with the server infrastructure team.


NOTE:  The essential duties and primary accountabilities below are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the primary accountabilities listed below. Specific tasks, responsibilities or competencies may be documented in the incumbent’s performance objectives as outlined by the incumbent’s immediate supervisor or manager.

1.            Present creative and logical solutions to identified problems.

2.            Work as a liaison between auditors and IT infrastructure teams; communicate technical findings and status to internal and external audit teams

3.            Create, gather, and maintain documents relating to audits, fulfilling audit requests, and documentation of technical processes.

4.            Coordinate with IT leadership to evaluate and implement IT general solutions and automate system controls.

5.            Collaborate with process owners to update narratives, flowcharts, control matrices and related SOX documentations.

6.            Fulfill IT server infrastructure audit requests for internal audit, compliance, and security.

7.            Provide entry-level support for IT infrastructure including troubleshooting of Windows Server and Active Directory systems.




1.            Performs other duties as assigned or apparent.

2.            Create procedural documentation, and maintain audit request proof library.

3.            Support IT infrastructure day-to-day functions and tasks.


WageWorks believes that our success is achieved by its People. Values describe how we work together to achieve our success.  It is our employees that drive results through living our Company Values.  Every employee at WageWorks is expected to uphold and demonstrate the six Company Values listed below as an additional component of the job description and as a standard of individual performance. 

CARING People are the heart of our company.  We care about people: our Clients, our Client’s employees and their families, our partners, and local communities, and our fellow employees at WageWorks.

CUSTOMER-CENTRIC Our Customer comes first.  We aim to serve our Clients and their employees, our brokers and partners, as well as our internal customers.

PASSIONATE We love what we do and are passionate about delivering Consumer-Directed Benefits that save people money and enrich their lives.

ACCOUNTABLE We are dedicated to making our team and the company succeed, and we are open, honest, ethical, and conscientious, as we deliver on our commitments.

LEADING Our actions inspire new ideas and drive change each and every day.

RESPECTFUL We value the diversity of our people, treat them with dignity and respect, encourage their development and reward their performance.


NOTE:  WageWorks leadership will strive to uphold the mission, vision, and values of the organization. They will serve as role models for staff and act in a people-centered and results oriented manner with a focus on customer service.

No formal supervisory responsibility entailed, although this position may serve as a resource for other employees.



Experience and knowledge of IT audit support or a closely related field as normally obtained through IT related certifications, or the completion of a Bachelor’s Degree in Computer Science or the equivalent combination of education and experience.


The ability and skill to manage, maintain, and fulfill IT infrastructure audits as described as normally obtained through a minimum 5 years’ experience in IT infrastructure support with specific experience in audit fulfillment and related functions.

Experience must also include technical knowledge and support of Windows Infrastructure, Active Directory, Linux, and Virtual environments. 

Microsoft SQL Studio, Veeam, VSphere, and Powershell experience preferred.

Familiarity with enterprise level backup systems is preferred.


Demonstrated experience auditing general computer controls and IT control testing of applications, systems, and databases

A strong background in auditing techniques and computer control environments is essential.

Demonstrated ability to adapt to the changing demands of business is a must.


Proficiency with business and communications software (preferably Word, Excel, PowerPoint, common Windows operating systems, and Outlook) is required. A strong, hands-on knowledge of server infrastructure is also required.


Infrequent travel may be required to attend occasional training or meetings.


Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions.


Work requires normal range of hearing and eyesight. Incumbent must be able to use a telephone or headset equipment and operate a keyboard and other office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with frequent interruptions is required. At times, incumbents are subject to sitting for prolonged periods. Infrequently, incumbent must be able to lift and move material weighing up to 20 lbs. Incumbent may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.

Incumbent should be able to perform work at a computer terminal and travel on public or in personal transportation vehicles for extended periods in a day and function in an environment with constant interruptions. Incumbent is subject to moderate levels of stress, as this position is accountable for audit requests in which deadlines are critical. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described.

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