Position Description

Business Process Standardization Analyst / Mgt - Program Analyst
Location Falls Church, VA
Job Code 1204
# of openings 1
Apply Now


Position Title:     Business Process Standardization Analyst / Mgt-Program Analyst

Location:            Falls Church, VA


Position Summary


The employee shall assist and work with the DHA HAFC Governance Team to standardize and document business processes aligned with GFEBS software functionality.  The employee shall work closely with all key participants to ensure business processes are standardized and documented to meet respective needs of the Military Health System Defense Health Program.   The work involves attending workshops to identify, standardize and document business processes to meet existing and emerging requirements, and developing related documents and updates for training material, documents and job aids, as necessary.   The employee will be required to analyze organizational and operational processes, analyze system functionality and proposed system functional changes and develop clear and concise documentation that enables business processes to be standardized.  Other responsibilities will include serving as an action officer in several sub-work groups preparing materials, briefings, ex-sums, minutes, and documenting, tracking down, and assisting with the completion of various action items to accomplish the successful completion of a written policy and or standardized business process. This will include fact finding to support cases for GFEBS enhancement and these cases may cross into Audit, Finance, Manpower, Logistics, etc.  The employee will work with BUMED and all Service Components in understanding how business is done to standardize guidance/policy/processed into one that can be applied across the Military Health System.

Essential Duties & Responsibilities


·         Work with the end user, management and executive financial management community to identify, analyze document current and planned business processes based on lessons learned, new compliance requirements, and auditability goals.

·         Develop/update documents that describe how the business process will be used operationally throughout Military Health System.

·         Utilize “As-Is” business process and system documentation and assess the difference between the “As-Is” and the GFEBS current functional/performance requirements.

·         Participate in workshops to identify gaps between “As-Is” and GFEBS processes. Document the functional features, business rules, logic, and data collection tools/techniques required to support the “To-Be” business processes.  

·         Document and publish the “To-Be” business processes and support efforts to gain stakeholder and process owner concurrence.

·         Update system architecture and audit readiness documentation based on new processes.

·         Modify existing training materials to reflect new business processes.

·         Coordinate with Policy Manager and make recommendations to policies and procedures.  Identify required waivers to policies and procedures.

·         Develop and support the approach for business processes implementation during phased implementation to sites.

·         Recommend improvements to Army PMO and GFEBS governance.

·         Document Complementary User Entity Controls (CUEC) requirements and System Management Plans (SMPs) for DHA, USUHS and BUMED necessary to support audit.

·         Track and support applicable NFRs and corrective action plans for MHS Components and GFEBS audits.


Education & Experience Requirements


·         Bachelor’s Degree required from an accredited college or university 

·         Minimum of a B.S/BA degree and two years relevant work experience or combination of education, training and experience.


·         Understanding of standard operating systems and personal computer applications.

·         General knowledge of Information Technology Infrastructure Library (ITIL) Change Management practices.

·         Knowledge of GFEBS Functionalities include Financial Accounting (FI), Spending Chain (SC); Fund Management (FM), Sales and Distribution (SD), Accounts Receivable (AR), Reimbursable Accounting (RA), Controlling (CO), Human Resources (HR), Plant Property & Equipment (PP&E), and Business Intelligence (BI).

·         Knowledge of Federal Governance.

·         Ability to think critically; problem solving; adaptability to dynamic client environment; strong verbal and written communications (confidence in presenting to senior executive and large groups of people).

·         Knowledge, Skill and Ability in developing meeting minutes/meeting summaries, scheduling/logistics, SharePoint management, etc. is required.

·         Knowledge of Military Health System.

·         Travel may be required.

·         U.S. citizenship required. Ability to work in the United States indefinitely is required.


Working Conditions/Working Environment/Physical Demands


·         Some walking and standing required.  You may have to lift and carry equipment (i.e. books, tools) weighing approximately 10-15 pounds.

·         Most of the work is performed in-doors.

·         Work in the occupation involves making repetitive motions more than 1/3 of the time.

·         Requires standing for periodically.

·         Must be able to stand, stoop, kneel and bend.



Back Apply Now