Position Description

Controls Engineering Technician
Location PA - King of Prussia
Employment Duration Full time
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First Quality was founded in 1989 and, in nearly three decades, has grown to be a global privately held company with over 4,000 employees. Its corporate offices are located in Great Neck, New York, with manufacturing facilities and offices in Pennsylvania, South Carolina, Georgia, and Canada. First Quality is a diversified family of companies manufacturing consumer products ranging from Absorbent Hygiene (adult incontinence, feminine care, and baby care), Tissue (bath and towel), and Industrial (print and packaging materials and thermoformed plastics), serving institutional and retail markets throughout the world. First Quality focuses on private label and branded product lines.


Our core business philosophy is built on a proud culture driven by safety and quality, respect, humility, integrity, customer focus, and teamwork. With leading edge manufacturing technologies and processes and visionary leadership, First Quality is positioned to continue significant growth in the coming years.  We are seeking an experienced Controls Engineering Technician for our First Quality Retail Services division located in King of Prussia, PA.


The purpose of this role is to troubleshoot and maintain controls components and systems for production and associated utility equipment to insure highest reliability, proper line performance, and safe operation.  Using advanced training, skills, and experience, provides training for other Controls Technicians, coordinates electrical PM programs, and makes complex changes in PLC, HMI, Servo Drive Programming, and AC and DC Drives.


Primary responsibilities include:


  • Observes all OSHA and company safety rules and uses the proper safety equipment at all times.Notifies Supervisor of potentially dangerous electrical hazards and takes immediate corrective action.  Demonstrates basic National Electrical Code understanding.  Follows Lock-Out /Tag-Out procedures.

  • Troubleshoots machine breakdowns and malfunctions utilizing a working knowledge of programs and tools required to troubleshoot PLC’s, DCS’s, HMI’s and servo systems including electrical schematics, meters, oscilloscopes, etc.

  • Trains and assists technicians to troubleshoot, repair, replace and calibrate all electrical sensing devices including: photoelectric, inductive, capacitive, magnetic, pressure, temperature, weight and position sensors, flow, and analytical instruments.

  • Trains and assists technicians to troubleshoot, repair, replace and commission a) all electrical control devices including: AC drives, DC drives, Servo Controllers, contactors, motors, breakers, solenoids power supplies and indicator lights, and b) all DCS/PLC/HMI hardware including: processors, discrete and analog I/O cards, power supplies, network adapters, distributed I/O, operator interfaces such as Panelview, PC based interfaces, and message displays such as Rsview.

  • Based on extensive experience of the machine processes and controls systems, makes critical decisions to proactively avoid downtime, quality, scrap, and safety problems.

  • Makes complex program modifications in PLC’s logic, HMI’s programs and servo controller logic to improve equipment performance.

  • Able and willing to manage small to medium scale projects that support improvements of equipment reliability, productivity or safety.

  • Assists Production, Maintenance, and Process & Project Engineers to meet daily priorities, coverage, and special projects.

  • Provides extensive support to manufacturing to solve problems, and improve productivity.

  • Provides guidance to Controls Technicians relative to troubleshooting, parts replacement, program changes, to keep downtime to a minimum.

  • Attends all training seminars provided by the company when applicable.

  • Maintains a clean and orderly work area.

  • Performs other duties as necessary when directed to do so.



The ideal candidate should possess the following skills:


  • Associates Degree, Trade School, or Military Training in the electrical, electronic, computer science fields, or related field plus 5 years industrial electrical experience.Or, a Bachelors degree in electronics or computer science with at least 3 years industrial experience.

  • Personal Computer skills including specific controls programming software and basic e-mail, word processing, and spreadsheet applications.

  • Has excellent analytical skills.

    • Identifies machine problems and potential causes thru past experiences and utilizing critical thinking.

    • Devises and perform tests to identify the root cause of problems.

    • Analyzes data from equipment/program testing, event logs, operator/co-worker feedback, and historian data to identify trends and anomalies that indicate sources of inefficiency.

    • Identifies possible causes of future downtime and takes preventative steps.

    • Uses strong mathematical skills with numeric analysis software.

  • Has excellent communication skills.

    • Provides effective training to other Controls Technicians.

    • Communicates procedures for preventive maintenance.

    • Communicates with production staff to identify machine problems and possible causes.

    • Communicates with OEM’s to resolve machine problems.

  • Has advanced knowledge of electrical theory and principles of operation.

    • Solid knowledge of three phase, single phase and DC power.

    • Trains others and applies NEC and standard wiring practices.

    • Utilizes meters and oscilloscopes to identify electrical problems.

    • Reads and creates electrical schematics where needed.

  • Advanced knowledge of all PLC (and DCS if required) based hardware and software.

    • Has excellent PLC programming skills.

    • Has good servo and HMI programming skills.

    • Interfaces between multiple controllers over various networking platforms.

  • Ability to make quick and accurate electrical repairs and program changes.

    • Has in-depth knowledge of the production equipment and processes to identify a faulty device or program.

    • Provides thorough repairs quickly that prevents any further downtime.

  • Standard knowledge of product specifications, quality requirements, production goals, efficiency and waste.

    • Knowledge of products specifications and the processes that affect them.

    • Understands impact of downtime and waste on production efficiency.

  • Ability to work well in a team environment.Provides leadership to resolve problems within own workgroups.

  • Willing to work the mill turn schedule, including nights, weekends, and holidays.


Excellent compensation and benefits, which are effective the first day of employment!


First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations.  As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.




First Quality is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.






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