Position Description

Quality Manager
Location GA - Macon
Department QUALITY
Employment Duration Full time
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First Quality was founded in 1989 and, in nearly three decades, has grown to be a global privately held company with over 4,000 employees. Its corporate offices are located in Great Neck, New York, with manufacturing facilities and offices in Pennsylvania, South Carolina, Georgia, and Canada. First Quality is a diversified family of companies manufacturing consumer products ranging from Absorbent Hygiene (adult incontinence, feminine care, and baby care), Tissue (bath and towel), and Industrial (print and packaging materials), serving institutional and retail markets throughout the world. First Quality focuses on private label and branded product lines.


Our core business philosophy is built on a proud culture driven by safety and quality, respect, humility, integrity, customer focus, and teamwork. With leading edge manufacturing technologies and processes and visionary leadership, First Quality is positioned to continue significant growth in the coming years. We are seeking an experienced Quality Manager for our First Quality Baby Products, LLC located in Macon, GA. 


This position is responsible for administering and developing all aspects of quality systems in accordance with regulatory, industry, and customer standards. 


Primary responsibilities include:

  • Serves as the Management Representative (Management Representative duties are described in the Quality Manual).

  • Supervises the activities of assigned staff, and monitors the activities of QA/QC personnel within the QA Department.

  • Represents the company to vendors, customers, and appropriate regulatory officials in matters related to quality.

  • Administers the quality audit program.

  • Provides training to team members, as required, for implementing quality initiatives.

  • Develops annual quality plans and recommendations for continual improvement in conjunction with the Operations Manager and Director of QA/RA.

  • Determines methods and implements plans for professional development of personnel within the QA Department.

  • Proposes budgets and monitors budget activity for the QA Department.

  • Provides statistical analysis for evaluation of processes.

  • Conducts lab tours and explains quality system to visitors.

  • Understands competitive product features in comparison to products.

  • Completes required reports and summaries for regulatory & industry agencies.

  • Assists and substitutes for the Director of QA/RA, as needed.

  • Observes all safety rules and uses the proper safety equipment at all times.

  • Performs other duties as necessary when directed to do so.

  • Follows necessary GMP, FDA, and ISO regulations.


The ideal candidate should possess the following:

  • Bachelor’s degree in an Engineering, Technology, Mathematics, Business, or Science discipline.

  • Three years minimum experience as a Quality Manager, Technical Manager, or QC Supervisor in a manufacturing environment (preferably FDA-regulated environment).

  • Supervisory experience.

  • Auditing experience in GMP and/or ISO systems.

  • ASQ Certification or equivalent training (CQE, CQA, CQT, or CQM).

  • Advanced skills in oral and written communications.

  • Standard skills in technical, business, and managerial fields.

  • Standard skills in statistics, procedure implementation, and quality auditing.

  • Competent in interactions with executive management, vendors, and customers.



    Excellent compensation and benefits, which are effective the first day of employment!



    First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations.  As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.


    First Quality is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.


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