Position Description

Sales & Customer Service Representative $13-$14 starting pay
Location Multiple/Work-from Home option
Department CCC
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SafeAuto is looking for Sales & Customer Service Representatives

*Candidates must work in one of the following Ohio markets:  Cleveland, Cincinnati, Toledo, Akron

**Offering paid training and licensing with a bonus of up to $500 for successfully passing the licensing exam**

We have people calling us day and night, Monday through Sunday, all looking for quick, easy, and cost effective insurance.  That’s where you can help us!  We need fast thinkers who can assess customers’ insurance needs on the phone and advise them on their best options … while making insurance super easy to understand.

In short: We need really good Sales & Customer Service Reps (aka problem solvers).

What do SafeAuto Sales & Customer Service Reps do?

  • Listen to customers, assess their insurance needs, and then advise them on the best coverage and protection options for them.

  • Proactively identify and act on cross-sell opportunities for each customer.

  • Provide accurate quotes for suitable coverages and then complete the sale of a customized plan.

  • Answer customer questions regarding their current policy to ensure their concerns are heard, understood, and resolved appropriately.

  • Make customer paperwork simple and easy!Provide forms and documentation to customers as it pertains to banks, lien holders, and courts.Complete all changes/endorsements requested by customers and work with other departments to process them correctly and quickly.

What makes us happier than selling the right insurance for the right price?  Making sure our Sales & Customer Service Reps are treated well!  We can provide you with:

  • A full-time career opportunity in a growing industry, with lots of opportunity

  • Complete compensation & benefits package; competitive base pay, in addition to a company-matched 401(k), health, dental, vision and life insurance.

  • Generous paid time off and paid holiday program

  • Full access to our on-site Wellness Programs and Wellness Coaches

  • Paid training and licensing with a bonus of up to $500 for successfully passing the licensing exam. If you do not already have one, you will be required to obtain your Insurance License within the first weeks of employment.

  • One of our favorite benefits is that we have many great ways to grow your talents and career with SafeAuto, including the ability to work from home, based on performance and availability.

  • Various shift and day-off options. Candidates must be able to work at least one weekend day.

  • We even have a great performance-based bonus plan!

Below are current available shifts:

Monday Tuesday Wednesday Thursday Friday Saturday Sunday Lunch Length
OFF OFF 12:30pm - 9:00pm 12:30pm - 9:00pm 12:30pm - 9:00pm 12:30pm - 9:00pm 12:30pm - 9:00pm 30mins
1:00pm - 9:30pm 1:00pm - 9:30pm 1:00pm - 9:30pm 1:00pm - 9:30pm OFF OFF 1:00pm - 9:30pm 30mins
12:30pm - 9:30pm 12:30pm - 9:30pm 12:30pm - 9:30pm 12:30pm - 9:30pm OFF 12:30pm - 9:30pm OFF 1hr
1:00pm - 10:00pm OFF 1:00pm - 10:00pm 1:00pm - 10:00pm 1:00pm - 10:00pm 1:00pm - 10:00pm OFF 1hr
2:00pm - 11:00pm 2:00pm - 11:00pm 2:00pm - 11:00pm 2:00pm - 11:00pm OFF OFF 2:00pm - 11:00pm 1hr
2:00pm - 10:30pm 2:00pm - 10:30pm 2:00pm - 10:30pm 2:00pm - 10:30pm OFF OFF 2:00pm - 10:30pm 30mins
2:30pm - 11:00pm 2:30pm - 11:00pm OFF 2:30pm - 11:00pm 2:30pm - 11:00pm OFF 2:30pm - 11:00pm 1hr
3:30pm - 12:00am 3:30pm - 12:00am 3:30pm - 12:00am OFF 3:30pm - 12:00am 3:30pm - 12:00am OFF 30mins
1:00pm - 10:00pm 1:00pm - 10:00pm 1:00pm - 10:00pm OFF 1:00pm - 10:00pm 1:00pm - 10:00pm OFF 1hr
1:30pm - 10:00pm 1:30pm - 10:00pm OFF 1:30pm - 10:00pm 1:30pm - 10:00pm 1:30pm - 10:00pm OFF 30mins
3:30pm - 12:00am 3:30pm - 12:00am OFF 3:30pm - 12:00am 3:30pm - 12:00am OFF 3:30pm - 12:00am 30mins
2:30pm - 11:00pm 2:30pm - 11:00pm 2:30pm - 11:00pm OFF 2:30pm - 11:00pm OFF 2:30pm - 11:00pm 30mins
OFF 3:30pm - 12:00am 3:30pm - 12:00am 3:30pm - 12:00am 3:30pm - 12:00am 3:30pm - 12:00am OFF 30mins
2:00pm - 11:00pm OFF 2:00pm - 11:00pm 2:00pm - 11:00pm 2:00pm - 11:00pm 2:00pm - 11:00pm OFF 1hr
11:30am - 8:00pm OFF OFF 11:30am - 8:00pm 11:30am - 8:00pm 11:30am - 8:00pm 11:30am - 8:00pm 30mins
10:00am - 7:00pm OFF OFF 10:00am - 7:00pm 10:00am - 7:00pm 10:00am - 7:00pm 10:00am - 7:00pm 1hr
12:00pm - 9:00pm OFF 12:00pm - 9:00pm 12:00pm - 9:00pm 12:00pm - 9:00pm 12:00pm - 9:00pm OFF 1hr
12:30pm - 9:00pm 12:30pm - 9:00pm 12:30pm - 9:00pm OFF 12:30pm - 9:00pm OFF 12:30pm - 9:00pm 30mins
OFF 1:00pm - 9:30pm 1:00pm - 9:30pm 1:00pm - 9:30pm 1:00pm - 9:30pm 1:00pm - 9:30pm OFF 30mins
1:00pm - 9:30pm OFF 1:00pm - 9:30pm 1:00pm - 9:30pm 1:00pm - 9:30pm 1:00pm - 9:30pm OFF 30mins
12:00pm - 9:00pm 12:00pm - 9:00pm 12:00pm - 9:00pm 12:00pm - 9:00pm OFF OFF 12:00pm - 9:00pm 1hr
1:00pm - 10:00pm 1:00pm - 10:00pm 1:00pm - 10:00pm OFF 1:00pm - 10:00pm 1:00pm - 10:00pm OFF 1hr
1:00pm - 10:00pm OFF 1:00pm - 10:00pm 1:00pm - 10:00pm 1:00pm - 10:00pm 1:00pm - 10:00pm OFF 1hr
2:30pm - 11:00pm 2:30pm - 11:00pm OFF 2:30pm - 11:00pm 2:30pm - 11:00pm OFF 2:30pm - 11:00pm 1hr
3:30pm - 12:00am 3:30pm - 12:00am 3:30pm - 12:00am OFF 3:30pm - 12:00am 3:30pm - 12:00am OFF 30mins
1:00pm - 10:00pm 1:00pm - 10:00pm 1:00pm - 10:00pm OFF 1:00pm - 10:00pm 1:00pm - 10:00pm OFF 1hr
1:30pm - 10:00pm 1:30pm - 10:00pm OFF 1:30pm - 10:00pm 1:30pm - 10:00pm 1:30pm - 10:00pm OFF 30mins
3:30pm - 12:00am 3:30pm - 12:00am OFF 3:30pm - 12:00am 3:30pm - 12:00am OFF 3:30pm - 12:00am 30mins
12:00pm - 9:00pm OFF 12:00pm - 9:00pm 12:00pm - 9:00pm 12:00pm - 9:00pm 12:00pm - 9:00pm OFF 1hr
12:30pm - 9:00pm 12:30pm - 9:00pm 12:30pm - 9:00pm OFF 12:30pm - 9:00pm OFF 12:30pm - 9:00pm 30mins

When you contact us, be sure and let us know that you have a passion for customer service, with at least 6 months’ previous experience, and a willingness to continue to expand your own capabilities.

SafeAuto is an Equal Opportunity Employer.

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