Business Continuity Director

Department: Information Security
Location: CA - Pleasanton
WkDay Req Number: 170255
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Ellie Mae (NYSE:ELLI) is a leading provider of innovative on-demand software solutions and services for the residential mortgage industry. Mortgage lenders of all sizes use Ellie Mae’s Encompass®  all-in-one mortgage management solution, Mavent Compliance Service, and AllRegs research, reference and education resources to improve compliance, loan quality and efficiency across the entire mortgage lifecycle. 

Summary of Responsibilities

The primary function of the Business Continuity Program Director is to lead 3 areas of continuity efforts: Business Continuity Plan, Business Impact Analysis and Continuity/Recovery Test Plans/Execution.  They will facilitate a virtual team of peers throughout the business to maintain and develop continuity strategies and solutions, conduct risk assessments, perform business impact analysis, oversee testing and ensure appropriate documentation. The ideal candidate should possess an understanding of the business continuity framework and regulatory compliance responsibilities, specifically the FFIEC guidance.

Essential Responsibilities

  • Responsible for ensuring the capability of the Ellie Mae, Inc. to continue delivery of its operations at acceptable, predefined levels following a disruptive business continuity event, in a manner that meets compliance and regulatory requirements

  • Proactively identify potential threats to the organization and the impact these threats might cause

  • First point of contact for all matters relating to Business Continuity for Ellie Mae, working closely with stakeholders across the business

  • Develop, manage and implement business continuity plans and business recovery requirements effectively during a disaster

  • Provide assurances and regular updates to the BCP Steering Committee through the production of management information and agreed action plans with relevant department/plan owners

  • Implement regular updates and testing of the viability of the plan

  • Define strategies to assess damage caused in the event of a disaster or incident, and implement solutions to address

  • Implement and embed a program to ensure that relevant departments Business Continuity plans are communicated appropriately and employees are aware of their importance

  • Complete and maintain Business Impact Analysis and work to ensure they are kept up to date as required

  • Develop templates that will assist departments in updating their plans

  • Ensure all workplace recovery contracts/crisis management training and associated contracts/budgets

  • Ensure that the Business Continuity program of work is kept on schedule and management is aware of upcoming deadlines, audits and reviews

  • Ensure that business areas are provided with efficient, timely and value added support in relation to regulation, risk and control

  • Prepare reports and statistics to provide regular reports and updates to the management team

  • Assist with ongoing continuity event management preparation and active participation if an event occurs

  • Have awareness of building evacuation/continuity processes to provide an overview to any new hires to the business

  • Work towards ISO Accreditation for BCP



  • Bachelor's degree, Certification in CBCP, DRII, BCI highly desired


  • 10+ years of IT experience directly related to business continuity, business impact analysis, test plan scenarios and exercises and disaster recovery operations.  Experience in a bank, credit union or mortgage company highly preferred.

Knowledge, Skills and Abilities

  • Highly developed program and project management skills

  • Excellent interpersonal skills

  • Ability to work in a team environment

  • Demonstrated experience in developing people

  • Experience with any Business Continuity planning software highly desired

Ellie Mae is an Equal Opportunity/ Affirmative Action Employer. Minorities, Females, Disabled and Veterans are encouraged to apply.

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.


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