Senior Switch Engineer (Metaswitch)

Location: Jackson, MS
Job Code: 1829
# of Openings: 1


GTA is a leading independent provider of high-value engineering, technology and business consulting services to the telecommunications industry. The company is based in Reston, VA and has presence throughout the US and Internationally.    

Job Description:

  • Track and report KPIs and resolve all the issues caused the KPI degradation.
  • Troubleshoot call flow issues using Protocol Analyzers.
  • Able to fix all the CFS/UMG/SBC related ALARMS & maintain a clean Switch
  • Able to perform Daily/Weekly/Monthly/Yearly routines in the Switch.
  • Engineer translations on Carrier Voice switches.
  • Ensure Switch deployment is operational in acceptable parameters.
  • Engineer new network elements and solutions.
  • Develop engineering and installation packages.
  • Tier 3 trouble resolution support for voice issues.
  • Manage switch installations and upgrades.
  • Ensure System & License capacity is managed and maintained.
  • Keep various internal departments informed of changes.
  • Coordinate hardware and software upgrades with switch vendors and Change Control.
  • Responsible for operations engineering of Class 4 voice switching platform.
  • Perform additional duties as assigned.


Minimum Qualifications:

  • Four-year engineering or electronics degree or equivalent experience required.
  • +8 years of switching experience required.
  • Must have extensive engineering, installation and operations experience with Metaswitch Call Feature Server, UMG and Session Boarder controllers.
  • In-depth knowledge of ISUP, SIP and other IP voice protocols is required.
  • Must have knowledge of IP routing and switching.
  • Knowledge of BroadSoft Class 5 switches is a plus as well as other switching and SBC platforms.
  • Knowledge of IMS / VoLTE is also preferred.


Additional Position Requirements:

A background investigation and drug test is required.

Global Technology Associates, LLC (GTA) is an Equal Opportunity Employer M/F/D/V 

All qualified applicants will receive consideration for employment without regard to their protected veteran or disabled status and will not be discriminated against.


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