Youth Engagement Specialists facilitate the day to day services offered in the Day Services Program and are responsible for both individual and group work with culturally diverse youth. They support a range of skill building activities: ID assistance, benefits acquisition, food planning and preparation, healthy recreation, empowerment and self-exploration, time management and budgeting, pre-employment skill building, etc. Youth Engagement Specialists are also responsible for utilizing a harm reduction and trauma-informed approach and responding to crises. They serve as the contact person for youth on the waiting list for case management, assisting youth with application support for the on-site housing program, and connecting case management, employment, education, and recovery-oriented supports to be successful in their Individual Service Plans. Youth Engagement Specialists are also responsible for helping youth learn and practice healthy communication skills. They work with their team to address issues of racial equity among participants. The long-term goal of the Day Services Program is to help youth build the skills and access the resources needed to exit street life.
This position is 39 hours a week, with full medical and dental benefits and 27 paid days off in the first year. Pay is $15/hr. The application deadline is 3/29/17.
- Build positive relationships with youth through role modeling and mentoring.
- Help new or returning youth navigate the screening and assessment process.
- Educate youth about the Homeless Youth Continuum and how to access available services and resources.
- Engage youth in Outside In program offerings.
- Provide individualized support to youth. Serve as Contact Person for youth accessing the Day Services Program. Work with youth to develop and follow through on their Initial Goal Plans and meet program expectations. Respond to youth crises as needed.
- Assist with group activities, including weekly evening LGBTQ activities.
- Coordinate with agency and community resources to remove barriers and enhance youth opportunities for success.
- Assure material and operational support of the Day Services Program. This can include assisting with maintaining cleanliness of program areas and assisting with food program support as needed.
- Establish and facilitate effective communication with staff. This includes serving as a conduit of information for teammates and between program staff and supervisors.
- Maintain accurate and timely documentation of all services and interventions in the appropriate data and tracking systems.
- Three years relevant experience and competency working with adolescents and young adults.
- Knowledge of homeless resources.
- Experience with case management activities.
- Experience or familiarity with Harm Reduction, Trauma Informed Care, and Positive Youth Development approaches.
- Excellent organizational skills and follow-though.
- Strong communication skills.
- BA/BS in related field preferred.
- Basic computer skills.
- Maintain professional boundaries and performance at all times.
- Skills and knowledge in crisis intervention, mental health issues and alcohol and drug concerns, skills development, service coordination, and homelessness desired.
- Role model for positive Queer-culture preferred.
- Bilingual Spanish/English preferred.