Case Managers work as part of a multi-disciplinary service team with culturally diverse homeless young people, ages 16-25. This position will assess needs, develop a plan to achieve desired goals, and support youth in accomplishing their stated goals. Building positive supportive relationships with clients is central to the effectiveness of this position. The goal of Case Managers is to build relationship with youth living on the streets, learn about each person, and help them build the supports and resources that allow them to increase health and achieve personal goals.
This position is 40 hours a week with full medical and dental benefits and 27 paid days off in the first year. Must be able to work Sunday through Thursday schedule. The pay is $18-$18.50/hour, DOQ. Clinical supervision toward LCSW licensure is available. Tuition loan reimbursement is available, if qualified, through the Public Service Loan Repayment Program. This position will be opened until filled.
- Involve and empower youth participants in generating community, community norms, and sense of ownership within activities and programs.
- Involve youth in maintaining group, program, and community spaces as much as possible.
- Be available to engage and meet with youth individually on a regular basis, on a flexible schedule.
- Provide advocacy for youth. Educate and assist youth in accessing resources available to them.
- Monitor youth participation in other services (employment, education, basic needs and activity services, and shelter) and youth progress on action steps including youth participation in homeless youth resources.
- Support youth to access available basic needs resources, shelter and housing resources, employment and education supports, health insurance and SNAP benefits, as well as health care and treatment resources.
- Build positive relationships with youth through role modeling and mentoring.
- Participate in crisis planning and crisis intervention, which may include after hours contact.
- Assist youth clients in individual and group life skill building through activities and support in making community connections and accessing community resources.
- Build and maintain contacts at agencies providing resources.
- Coordinate and communicate with a variety of individuals on and off-site to ensure youth needs are met.
- Participate in system coordination and planning groups to remove barriers to youth success and replicate efficiencies and effective components.
- Maintain accurate and timely documentation of all services. This includes: assessments, service plans, plan reviews, progress notes, exit summaries, etc.
- MSW/MA in counseling required.
- At least 2 years case management experience required.
- Experience working with homeless populations, adolescents, and/or people with mental health and substance use concerns.
- Current valid driver’s license required.
- Spanish language skills preferred.