Employment Opportunities


DATA & QUALITY ASSURANCE SPECIALIST


Description

Overview

This position will provide data entry, data management, quality assurance, and tracking and reporting support for contract eligibility, and employment and education activities at the Employment & Education Resource Center (ERC).   

Responsibilities

  • Actively support and deliver data entry, collection, reporting and quality assurance to ensure contract accountability and effective program planning.
  • Work closely with SNAP Outreach Coordinator and ERC team to ensure accurate data entry and documentation for youth enrolled at ERC. 
  • Assist in obtaining DHS verification of SNAP benefits eligibility, tracking benefits deadlines for individual youth, tracking participation in Employment & Training activities, and supporting benefits maintenance. 
  • Oversee data entry, track, and assist in reporting all activities related to SNAP Outreach and Education.
  • Assure collection of all required data by assisting with training staff, providing administrative assistance with program work flows, providing quality assurance reviews of data, and troubleshooting services documentation.
  • Coordinate data sharing and reporting with other Youth Department data specialists.

Qualifications

  • At least 2 years relevant experience
  • Ability to learn new software
  • Detail-oriented, with excellent organization, computer and documentation skills
  • Respectful and non-judgmental attitude
  • Ability to meet multiple deadlines
  • Commitment to continual learning and quality performance
  • Able to work well with diverse staff
  • Able to work self-directed and as a member of a team
  • Able to communicate effectively and professionally, including an interest and ability in effectively communicating with young adults
  • Excellent customer service skills
  • HS Diploma

Preferred Qualifications

  • Proficiency in Excel including Power Queries
  • Familiarity with SQL
  • Post-secondary training and relevant certificates or credential




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