Serve guests in a friendly, professional manner according to hotel standards working under the direction of the Banquet supervisors.
Essential Functions of the Job
•Handle guests requests in a warm, friendly professional and efficient manner.
•Maintain positive communication with kitchen personnel.
•Ensure guests satisfaction. Inform Banquet Manager of guests comments and complaints.
•Serve guests food and beverage according to standards of performance.
•Set tables and check table setup according to standards.
•Maintain the proper care and cleanliness of serving equipment. Stack and handle china, glass and silver to avoid breakage and misuse.
•Assist in emergency and security procedures as directed by management and the established emergency plan.
•Reset function rooms, clean all banquet areas and perform side duties assigned by the banquet supervisor.
Additional Job Duties
•Complete tasks and projects delegated by your Banquet Manager, assist other departments as business volumes and staff levels demand.
•Report to work in a neatly groomed and acceptable manner as outlined in the employee handbook and departmental rules.
•Report to shift on time.
•Enforce and comply with all policies and procedures for the Food and Beverage Department, The Little Nell and the Aspen Skiing Company.
Physical requirements of the position include
•Ability to carry heavy loads such as trays and tables (40-60 pounds)
•Ability to pull heavy loads (300 pounds)
•Standing, bending, and stooping required.
Education, Experience, Skills
•High School Diploma or equivalent preferred.
•Six months related experience required.
•Basic knowledge of wine, food and cooking methods.