Position Description

eBusiness: Platform and Operations Automation Engineer #3293~
Location Issaquah (Seattle), WA
Order Number 3293
# of openings 1
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Position Summary 
Are you passionate about innovation and technology? Do you have a strong desire for automation: building tools, services and platforms that enable teams to quickly and accurately deploy new/upgraded software, components and services?  If so, the role of Automation Engineer here in eBusiness is for you!  Your role as an automation engineer will be to work on crafting tools and automation that help resolve complex operational challenges facing the eBusiness area.  You will develop new features in an iterative way that collectively form a larger application, modify and enhance existing software to add or change features, while constantly improving the codebase.

Job Duties/Essential Functions

  • Develops and implements new automation strategies and builds out new automation environments. 
  • Troubleshoots time sensitive automation issues and optimizes existing scripts and programming.
  • Participates in the ongoing process of investigating, analyzing and providing long term automation resolutions to operational challenges. 
  • Coordinates across teams, working closely with peers to ensure the appropriate focus and sense of urgency is applied for all automation related issues. 
  • Works with Engineers and Solution Analysts to implement via automation and support new capabilities.  
  • Follows Enterprise standards for Security and Best Practices.
  • Seeks opportunities to learn, automate, document, share, educate, and improve processes where appropriate.  
  • Quickly develops a comprehensive understanding of the applications and infrastructure within the eCommerce environment and how they impact member experience, site performance, stability, and quality.
  • Works closely with application and infrastructure teams to identify and solve bottlenecks and increase efficiency via automation.
  • Regular and reliable workplace attendance at your assigned location.

Ability to operate vehicles, equipment or machinery.

  • Computer, phone, printer, copier, fax

Non-Essential Functions

  • Assists in other areas of the department as necessary.
  • Assists in other areas of the company as necessary.

Ability to operate vehicles, equipment or machinery.

  • Computer, phone, printer, copier, fax

Experience, Skills, Education & Licenses/Certifications

  • Strong problem solving and debugging skills along with a diligent mindset.
  • Excellent customer service skills.
  • 7+ years’ of experience provisioning and supporting complex pre-production or production environments, preferably in an eCommerce environment.
  • Scripting frameworks and languages such as KornShell, Python, Bash, JavaScript or Powershell.
  • Workflow automation and orchestration.
  • Deployment and orchestration technologies (such as Docker, Kubernetes, Chef, Ansible, Jenkins, GIT).
  • Demonstrated ability to perform systems analysis on high availability pre-production environments within an enterprise setting. 
  • Analyze varying stakeholder concerns, proactively working with diverse groups to address concerns and build consensus.
  • Collaborate with architecture, database, and application teams regarding automation topics.
  • Explain complex solutions to an audience with a wide variety of technical skills and background. 
  • Guide and mentor others through the design, build and implementation phases of system automation.
  • Detail-oriented and possess strong problem solving skills, with the ability to analyze a situation for potential future problems.
  • Extremely responsive, with a strong sense of urgency.
  • Innovative, creative and possesses a passion for excellence.
  • Strong interpersonal skills; able to work with people at all management levels.
  • Ability to work under pressure and in a crisis situation.
  • Must have strong communication skills, both oral and written.


  • 7-10 years’ experience with Windows, Unix and/or Linux, preferably AIX or Red Hat.
  • 7-10 years’ experience working with IBM WAS (WebSphere Application Server), IHS (IBM HTTP Server), or equivalent.
  • 5-7 years’ experience supporting Sterling OMS solutions.
  • Well versed in generic administration tasks of managing Docker images, container networking and standard infrastructure maintenance tasks on Docker and Kubernetes platform.
  • Configuration/Administrator level knowledge using Sterling Order Management components, API's, related interfaces and configuration.
  • Release and deployment process working with test and QA tooling includes things like (Jenkins, nexus, AWS ELB, chef).
  • Unix administration or certification.
  • WebSphere Commerce Server experience a plus.
  • Exposure to:
    • Virtual environment management concepts and tools such as PowerVM and VMWare.
    • Middleware technologies such as MQ Messaging, Message Broker or equivalent.
  • Experience with:
    • Monitoring tools such as Splunk, Tivoli, and Dynatrace.
    • Designing, setting up and maintaining automation frameworks, tools and scripts for CI/CD environments.
    • Enterprise and cloud scale products on various software, hardware and networking infrastructures.
  • Knowledge of:
    • SQL and Non-SQL database.
    • Web Server technologies- like Apache or Nginx.
  • Strong understanding of:
    • Networking and troubleshooting networking issues impacting automation initiatives. 
    • Network technologies such as BigIP, DHCP and DNS.
    • Active Directory (AD).
    • Performance and functional testing environments.
  • Successful internal candidates will have spent one year or more on their current team.

Other Conditions
Management will review the Job Analysis for this position prior to a job offer.

Required Documents

  • Cover Letter
  • Resume

To Apply: Use the link below to upload all required documents 


Apart from any religious or disability considerations, open availability is needed to meet the needs of the business.  If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas.

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