ATTN: This position is full-time/year round will an immediate start date
Principal Purpose of Job:
The Barista is responsible for Hallowed Grounds Café operations. The main focus of the position is to provide front-of-Café service. In addition, as a Devil’s Thumb Ranch barista, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, curator and rancher (at heart).
Essential Duties and Responsibilities:
Overseeing and handling upkeep and maintenance of the Hallowed Grounds Cafe premises
Preparing all specialty drinks and food per specified recipes
Handling cash & other forms of payments
Making proficient sales transactions - using a point-of-sale system
Maintaining proper cash drawer balances
Directing guests to areas/restrooms
Demonstrating impeccable product knowledge
Suggestive selling - using proven techniques
Maintaining a clean and organized barista area
Maintaining proper product pars – through stock pulls & inventories
Stocking coffee, food and glassware throughout the shift
Properly labeling, dating, covering and refrigerating prepped items
Maintaining proper dishwasher procedures– properly checking chemical mix, sanitizing equipment, utensils, and glassware
Performing opening, closing & side duties – setting up/breaking down the barista station, cleaning glass/countertops, sweeping the floor, etc
Answering questions - accurately and politely
Entertaining guests to create memorable experiences
Supporting and contributing to the mission and overall success of Devil’s Thumb Ranch
Working with Food and Beverage Director to establish service guidelines.
Preparing a sequence of service manual and training staff on Ranch policy/procedure, POS system, opening & closing procedures and service and ordering etiquette.
Handling customer feedback and concerns-ensuring five-star level service.
Performing duties which require bending & reaching
Lifting & transporting up to 50-pound bustubs (in some locations) and stacked plateware/glasses from dirty tables through “arm service”
Standing or walking on the floor, for up to 8+ hours
Maintaining a well-groomed appearance (“having a plan”)
Following all uniform guidelines
Practicing all safety & sanitation standards
Recycling products, when possible
Remaining calm in a hectic, fast-paced atmosphere
Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
Displaying a positive and outwardly friendly attitude toward guests and co-workers
Maintaining DTR’s core Values and Mission Statement
Hard working, courteous, able to work under minimal supervision
Lifting boxes, general cleaning, set up
Uniform/nametag at all times
The position you are being hired for is an all inclusive “Food & Beverage Staff” position. Although you are signing this barista job description, once validated, you may also be cross-trained in the host, back server, server and bartender positions. These positions may become rotated responsibilities and used as volume and/or staffing needs dictate. Please see the host, back server, server and bartender job descriptions for more details and information.
The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences of relief, to equalize peak work periods or otherwise balance the workload.