dtr logo

Position Description

Housekeeper
Location United States
Job Code 378
# of Openings 5
Apply Now

Principal Purpose of Job:

  • Support and assist the Housekeeping Manager and Assistant Housekeeping Manager in promoting DTR service standards, serving as a role model for Housekeeping staff as well as maintaining the integrity of the Ranch and Housekeeping operations, policies and standards across all three properties.

Essential Duties and Responsibilities:

  • Ability to be fully functional in the operations of Housekeeping with regards to cleaning rooms at all Devil’s Thumb Ranch properties
  • Ability to be fully functional in the operations of Housekeeping duties according to DTR service standards, including, but not limited to: 
  • Removing linens
  • Making beds
  • Dusting
  • Mopping
  • Sweeping
  • Vacuuming
  • Trash removal
  • Carpet cleaning
  • Restocking housekeeping supplies
  • Cleaning windows
  • Prompt delivery of items requested by guests
  • Making guests feel welcome and “at home”
  • Being knowledgeable about other departments offerings and hours
  • Inspecting rooms prior to arrival, completing any cleaning needed
  • Continually uphold top service and cleanliness standards at DTR, VCI and Trailhead.
  • Cross train with Commons and Housepeople in order to be able to assist wherever necessary.
  • Uphold Ranch Service Standards at all times. Make recommendations to Management if they are not.

Other Duties:

  • Willing and able to work all shifts as necessary to ensure proper coverage
  • Willing to be flexible with start and end time of shifts to ensure proper coverage.
  • Maintain regular, predictable attendance as scheduled
  • Assist the Director of Lodging, General Manager, Housekeeping Manager, Assistant Housekeeping Manager, Housekeeping Supervisor(s) and Housekeeping Lead(s) with any tasks or projects as assigned. This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of all job expectations. With the evolution of Devil’s Thumb Ranch and other properties, the responsibilities of this position will change.
  •  Serve as a role model for employees and peers for behaviors pertaining to teamwork, service, effective communication and leadership.
  • Ensure safety standards are upheld at all times.
  • Report any incident which appears suspicious or could endanger the security of the Resort.
  • Ensure that product quality standards are met in all areas of the department as they relate to DTR brand, appearance and cleanliness.
  • Develop and maintain positive working relationships with others
  • Ensure flow of communication within and between departments
  • Benchmark best practices of competitors
  • Comply with quality assurance expectations and standards
  • Any other duties as assigned by a Director or other Manager.

Personal Attributes:

  • Outgoing, approachable and friendly demeanor.
  • Must have strong organizational skills
  • Excellent communication skills (written and verbal)
  • Ability to be self-directed and work with minimal supervision
  • Positive and proactive approach to teamwork and working with others
  • Trustworthy and able to handle confidential paperwork, data and information.
  • Excellent housekeeping skills, especially when resolving guest complaints in a positive manner.
  • Must be able to work in a fast paced and ever changing environment.
  • Work in a safe and responsible manner at all times.
  • Flexible when it comes to the needs of the Ranch and the department.

Education/Experience: 

  • High school diploma or GED required
  • At least one year Housekeeping experience preferred

Special Skills/Equipment:

  • Able to work a flexible schedule, including some nights, weekends and holidays
  • A valid driver’s license and clean driving record preferred.

compensation:

  • $14 per hour

Physical Demands:

  • See position analysis, included below

Physical

 

N/A

Occasional

Frequent

Constant

Sitting

 

 

x

 

Standing

 

 

x

 

Walking

 

 

x

 

Bending Over

 

 

x

 

Crawling

 

x

 

 

Crouching/Squatting

 

x

 

 

Reaching

 

 

x

 

Kneeling

 

 

x

 

Balancing

 

x

 

 

Pushing/Pulling

 

 

x

 

Lifting/Carrying

 

 

x

 

10 lbs or less

 

 

x

 

11 to 25 lbs

 

 

x

 

26 to 50 lbs

 

 

x

 

51 lbs or more

 

x

 

 

Eye/Hand Coordination

 

 

 

x

Color Recognition

 

 

 

x

Near Vision

 

 

 

x

Far Vision

 

 

 

x

Hearing

 

 

 

x

 

Environmental

 

N/A

Occasional

Frequent

Constant

Working Outside

 

x

 

 

Working Inside

 

 

x

 

Excessive Cold/Heat

 

x

 

 

Excessive Humidity/Dampness

 

x

 

 

Noise/Vibrations

 

x

 

 

Working with Chemicals/Detergents/Cleaners

 

 

x

 

Working Around Fumes/Smoke/Gas

 

x

 

 

Walking on Uneven Surfaces

 

 

x

 

Operating Motorized Equipment or Vehicles

 

x

 

 

Working Around Machinery/Motorized Equipment

 

x

 

 

Climbing on Scaffolds/Ladders

 

x

 

 

Working Around Bio-hazards (Blood borne Pathogens, toxic waste, sewage)

 

x

 

 

Exposure to Burns/Electrical Shock Hazards

x

 

 

 

 

Social Contact

 

N/A

Occasional

Frequent

Constant

Works Alone

 

 

x

 

Works Around Employees

 

 

x

 

Works Around Guests

 

 

x

 

Works as a Team

 

 

x

 

 

Cognitive Requirements

 

N/A

Occasional

Frequent

Constant

 

Calculating

 

 

 

x

Organizing

 

 

 

x

Analyzing

 

 

 

x

Planning

 

 

 

x

Implementing

 

 

 

x

Communicating

 

 

 

x

Presenting

 

 

 

x

 

 

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility.  It should not be considered an all-inclusive listing of work requirements.  Individuals may perform other duties as assigned, including work in other functional areas to cover absences of relief, to equalize peak work periods or otherwise balance the workload.

Due to the nature of our 24-hour operation, there is no guaranteed work schedule. Mangers will try to accommodate specific schedule requests, but they are never guaranteed if business volume prohibits.