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Position Description

Event Set-Up Supervisor
Location United States
Job Code 401
# of Openings 1
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Principal Purpose of Job:

Support Ranch Audio Visual activities for both clients and internal users and to assist the Catering Department as a Banquet Houseman. Areas of support will be to oversee all Audio/Visual for corporate, social group business and Departmental AV needs as well as associated Banquet Houseman responsibilities.

Essential Duties and Responsibilities for AV Technician:

  • This person must understand and be available for the guest in the hospitality environment. Including but not limited to, all guest requests that are related to A/V including Wifi impacting group experiences.
  • Attend weekly BEO meetings.
  • Ensure that all Ranch AV systems are properly functioning for group and guest requirements. 
  • Available as needed for setup of all group functions and direct support to guests who make use of A/V facilities.
  • Audio visual technicians set up, operate, maintain and repair equipment used to enhance live events, such as microphones, video recorders, projectors, lighting and sound mixing equipment. They record meetings and presentations with video cameras, operate spotlights, adjust amplifiers, coordinate graphics used in displays and provide technical support for teleconferences, webinars and distance-learning classes. Technicians may also edit, copy and store videotapes and DVDs, track inventory of equipment and order supplies.  
  • Be proficient with computer systems used in multimedia production
  • Maintains equipment in working condition.
  • Maintains the inventory, cleanliness and organization of all equipment storerooms and ensures the security of all equipment.
  • Makes minor adjustments and repairs to equipment, and notifies direct reports when correction of major malfunction is required.

Other Duties:

Additionally, this position will assist the Catering Department as a Banquet Houseman. Duties will include:

  • Properly reading BEO’s, order tickets and meeting room set requests.
  • Setting up of event spaces
  • Stock the catering carts/areas with supplies and products for the service staff
  • Overseeing and handling cleanliness of areas and maintenance
  • Set up, operate, and breakdown all cleaning equipment.
  • Effectively communicating with co-workers by carrying a radio on channel 5
  • Clean and/or polish brass, mirrors, glass, light fixtures, chandeliers, plates and glassware.
  • Clean all walls and ceilings and report repairs needed.
  • Clean and empty linen and trash containers.
  • Receive and distribute incoming linen, keep track of new and used linen.
  • Assembling orders - double checking product quality and specs
  • Satisfying any/all needs of the guests - regularly checking back with guests throughout their experience
  • Performing opening, closing & side duties – setting up/breaking down event spaces, BOH service areas, etc.
  • Being Ranch Ambassadors for the guests and know and be able to support Ranch-Wide knowledge to the guests and ensuring Ranch Mission is accomplished
  • Assist in cleaning ALL event spaces
  • Keep all linen closets stocked and maintained
  • Be able to supply the guest with all information that they need to be able to enjoy their stay
  • Maintain clean, tidy and organized appearance and work area, front and back of the house area
  • Sweeping the floor
  • Emptying trash cans
  • Any other reasonable request made by Food & Beverage Director or Manager or Banquet Captain

Personal Attributes:

  • Having a sense of urgency, hard working, courteous, able to work under minimal supervision, flexible schedule, dependable, pleasing personality, excellence in communication and above all exceptional customer orientation
  • Audio visual technicians must be creative and flexible with strong communication skills and the ability to interact with coworkers and clients, often under deadline pressure.

Job Requirements include:

  • Maintaining a well-groomed appearance
  • Following all uniform guidelines
  • Practicing all safety & sanitation standards
  • Remaining calm in a hectic, fast-paced atmosphere
  • Demonstrating a high level of organization, attention-to-detail and sense-of-urgency
  • Displaying a positive and outwardly friendly attitude toward guests and co-workers
  • Requires working knowledge of the major areas of Audio Visual Services and the skill to integrate and communicate that information.
  • Ability to study, analyze and interpret complex activities or information in order to improve known practices or develop new approaches.
  • Ability to make decisions based on only general policies and procedures.
  • Able to communicate and train managers and other employees of the resort about AV set up and usage.
  • Able to work well independently and with minimal supervision

Physical Demands:

  • Work flexible and sometimes long hours
  • Able to walk to all locations on the property
  • Able to move AV equipment from venue to venue
  • Able to move and carry 60 lbs. 
  • Audio visual technicians must be able to sit and stand for long periods of time and have good hearing and eyesight

Education/Experience: 

  • An associate's degree or its equivalent is desirable as well as 2-4 years of experience in the field or in a related area.
  • Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks.
  • Works under general supervision. A certain degree of creativity and latitude is expected.

Special Skills/Equipment:

  • Prior experience in a resort or hotel environment is preferred.
  • Use of network and connectivity systems, A/V equipment.

Wage Range:

$16.00 to $18.00 hourly based on experience

 

 

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility.  It should not be considered an all-inclusive listing of work requirements.  Individuals may perform other duties as assigned, including work in other functional areas to cover absences of relief, to equalize peak work periods or otherwise balance the workload.