MasterGraphics Inc., the Midwest’s largest independent provider of CAD / BIM solutions has an immediate opening for a Software Support Technician with our award-winning technical team. The Software Support Technician will be responsible for the administration of the entire cycle of software technical support cases, managing services contracts, and maintaining customer relationships.
About the Opportunity:
The Software Support Technician will work in a fast-paced team environment to assist our roster of professional AEC clients (architecture, engineering and construction), in addition to our course instructors and other staff. Responsibilities will include:
Qualifications We Are Looking for:
To be considered, candidates must have:
But that requirement alone isn’t enough to make a successful candidate. Candidates most likely to move forward in the interview process will have support experience, industry knowledge and familiarity with products that are related to this position. Additional qualifications we’re looking for include:
We've established exceptional customer loyalty and a reputation as a true business partner over the past 65+ years. Come establish your career with MasterGraphics as we write history in our next decade.
Equal opportunity employer: Minorities, Women, Veterans, Disabilities