Customer Service Hero
|# of openings:||9|
|Job Type:||Full Time|
Customer Service Hero
We are Sonnet , Canada’s smart new insurance done completely online. We set out to change how Canadians feel about insurance, and that means changing how we think about customer service too.
Sonnet is a federally regulated insurance company and wholly-owned subsidiary of Economical Insurance. Our mission is to provide Canadians with an easy, transparent and customized way to buy home and auto insurance online. Our values are clear and simple: we focus on our customers first, we bring our best and we’re stronger together.
Experience the future of insurance at Sonnet.ca, and find out more about us on: LinkedIn, Twitter, Instagram , and Facebook .We look for people who, like us, care enough to change everything. People who love people, who don’t take themselves too seriously, can work in ambiguity, support each other and communicate authentically. Simply put, we value people who are real. Also, we are a technology company, so self-professed digital geeks are more than welcome.
When our customers reach out to us with questions or need help to solve a problem, we want them to feel like they are being helped by someone who really cares. The feedback we hear so far is that talking to one of our Customer Service Heroes is like talking to friends or family and we NEVER want that to change.
If all of this resonates with you, please read on!
What are our Heroes saying about us?
We can tell you all about the job, but part of what we do differently is that we involve our team in as much as possible. Here are just a few examples of what they said about the job:
Your Skills and Experience:
Please Note: Our business operates from Monday to Friday, 8:00 am - 8:00 pm and we require all successful candidates to be flexible in accommodating shifts in between those hours. However, please do not worry! We are a firm believer in providing advanced notice of shift changes so that you can plan out your personal schedules accordingly. This role requires successful clearance of a background check (including credit & criminal checks).
HOW TO APPLY
Create a general profile here. To complete the online application process, you’ll need to upload your resume before you apply for the role you’re interested in. Please note that only one document can be uploaded, so be sure to combine your resume and cover letter.
We are committed to providing an inclusive work environment that welcomes diversity and supports accessibility across the organization. If you require accommodation at any time during the recruitment process, please let us know by contacting: email@example.com.
Visit economical.com to learn more about us and what we’re up to.
Economical Insurance includes the following companies: Economical Mutual Insurance Company, Family Insurance Solutions Inc., Sonnet Insurance Company, Petline Insurance Company.
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