The Lead Account Receivable Specialist is passionate about the Spectrio products and mission while focused on providing financial, administrative, and clerical services for Spectrio’s tier-one customers. B2B (Business to Business) Collections.
The ideal candidate will have B2B collections experience with large retailers of Fortune 500 companies. They will have interacted directly with VPs or Managers of the business in which they are trying to collect from while maintaining and understanding the business relationship between Spectrio and the customer. They will also have worked in a CRM or ERP system such as Great Plains or MS Dynamics, Oracle, and/or Netsuite. (Netsuite Experience preferred)
Interact with some of Spectrio’s largest customers to resolve billing discrepancies, secure payments, and build relationships with.
Contact customers and AP depts. via phone and electronically to collect on past due invoices
Ensure accuracy and efficiency of operations, and process payments and monitor incoming payments
Create auto-dialing call campaigns by region, customer tier and industry
Create and interpret aging reports
Collect, analyze, and present data in a succinct logical manner
Work with an outside collections agency
Perform other duties as assigned
Must possess strong computer skills; NetSuite Software experience highly preferred.
Independently manage workflows; ability to work with interdepartmental staff, and ability to assume supervisory level responsibilities
Experience working in Customer Resource Management software.
Advanced excel skills.
Must possess superior verbal and written communication skills
Must possess analytical skills and be detail-oriented
Possess proven ability to work cross-functionally with multiple departments
Ability to thrive in a fast-paced environment
Excellent organizational and follow up skills.
Prior Collections/AR experience is a must
Ability to assume workloads and work independently
Excellent customer care skills
Professional demeanor and ability to work with leadership teams
Type 40 WPM or faster
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to handle or feel; reach with hands and arms; talk or hear; and smell. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work is performed in a typical office environment.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.