Outreach Care Coordinator - Business Improvement Associates

Location: REACH
Job Code: 508
# of Openings: 2


REACH Outreach Care Coordinator – Business Improvement Associates

**Please include your personal Cover Letter with all Applications**

**Starting at $48,000, DOE**

REACH Mission and Values:

The REACH Program of Evergreen Treatment Services works with individuals experiencing homelessness and substance use disorders to help them achieve stability and improved quality of life. Through outreach, engagement, and ongoing relationships REACH focuses on reducing harm and supporting healing. REACH bridges gaps and helps individuals access essential resources such as housing, health care, entitlements and treatment.

The REACH Team is passionate about creating a hospitable and welcoming environment for all people while providing quality services on an individually tailored basis to our clientele. REACH values diversity, is committed to social justice, and appreciates hard work, creativity and a good sense of humor.

REACH Neighborhood-Based Outreach Program


REACH has a contract with the City of Seattle to provide neighborhood-based outreach and care coordination services to people living homeless in the Capitol Hill, First Hill, and Chinatown/International District areas. There are three full-time positions in this collaboration between REACH and the neighborhood Business Improvement Associations (Capitol Hill, First Hill, Chinatown/International District). These three positions will coordinate with each other and with other REACH outreach workers to conduct street outreach in alignment with best practices for safety and client engagement. There will be a designated REACH point of contact for each of the three BIA’s, though outreach may often be conducted in pairs in all three areas. These positions will engage homeless individuals in these neighborhoods and help facilitate linkages to resources and housing.  

Job Functions Include:

  • Improve community health and safety by working to resolve the underlying needs of people living on the streets
  • Initiate contact with individuals living outside and explaining available services
  • Help individuals to reduce barriers to obtain housing and provide direct support to access community resources such as personal identification, shelter, housing, entitlements, medical care, behavioral health treatment, etc
  • Develop and maintain productive relationships with all community partners through timely and effective communication and participation in all required meetings and activities
  • Read and interpret general business correspondence, policies and procedures, referral information, financial documentation and applicable government regulations
  • Write business letters, uncomplicated reports, instructions and procedures
  • Present information effectively and respond to questions from clients, staff, referral sources and the general public


  • High school diploma or equivalent
  • Two years’ experience in work related to social work or outreach programs
  • Demonstrated ability to respectfully engage with individuals experiencing homelessness and behavioral health conditions


  • Undergraduate degree with coursework in the social service field
  • Experience providing services from a harm reduction perspective

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