Receptionist

Location: SSC (Olympia)
Job Code: 526
# of Openings: 1

Description

Receptionist

About Evergreen Treatment Services:

Evergreen Treatment Services (ETS) is a great place to work! Employees at ETS work collaboratively to provide excellent patient care and support services in a highly ethical and professional manner. ETS encourages work life balance and a healthy lifestyle through a comprehensive package of benefits including paid leave, medical and dental coverage, and an employee assistance program. ETS highly values creativity and recognizes employees for exceptional job performance.

Benefits include: competitive salaries, medical and dental benefits, eleven paid annual holidays, a 403(b) retirement investment plan, two weeks paid vacation in the first year, one week of mental health leave, opportunities for advancement, and a friendly work environment. ETS is proud to be an Equal Opportunity Employer.

ETS values diversity. The agency does not discriminate against employees or applicants because of race, ethnicity, creed, age, gender, sexual orientation, marital status, or disability.

Job Functions Include:

  • Greet clients, visitors and vendors
  • Answer phones
  • Page medical providers and counselors
  • Facilitate counselor-patient flow
  • Answer inquiries from patients and public
  • Conflict resolution with clients
  • Monitor patient behavior and activity; collaborate with ETS Safety Officer as needed
  • Regular interaction with a wide variety of ethnic, socioeconomic and cultural backgrounds.
  • Regularly use the agency electronic medical records system to schedule appointments, provide schedule reminders to patients, indicate patient attendance
  • Provide medical schedules to providers
  • Assist intake staff with information flow to prospective patients seeking treatment
  • Maintain medical charts (filing, thinning, auditing, creating, archiving)
  • Miscellaneous filing
  • Maintain staff schedules and calendar (track absences and vacations)
  • Collect patient fees after close of financial office
  • Take and upload patient photos into electronic medical record
  • Copy forms and documents as needed
  • Route faxes

Required:

  • High school diploma or equivalent
  • One year experience in reception or in a position providing customer service

Preferred:

  • Bachelor’s degree
  • 1 year experience in reception providing customer service in a medical or mental health setting




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