LEAD Screening and Outreach Coordinator

Location: REACH
Job Code: 535
# of Openings: 1


LEAD Screening and Outreach Coordinator

REACH Mission and Values:

The REACH Program of Evergreen Treatment Services works with individuals experiencing homelessness and substance use disorders to help them achieve stability and improved quality of life. Through outreach, engagement, and ongoing relationships REACH focuses on reducing harm and supporting healing. REACH bridges gaps and helps individuals access essential resources such as housing, health care, entitlements and treatment.

The REACH Team is passionate about creating a hospitable and welcoming environment for all people while providing quality services on an individually tailored basis to our clientele. REACH values diversity, is committed to social justice, and appreciates hard work, creativity and a good sense of humor.

Job Summary:

The Screening & Outreach Coordinator will act as the contact point for all referrals to LEAD case management. As such, this position must ensure effective and efficient communication and collaboration between all partners involved in referring and receiving referrals for LEAD. This position will provide screening, outreach, and engagement to individuals referred to LEAD. The Outreach/Screening Coordinator will conduct street outreach as needed to engage referred individuals who have yet to engage with their assigned case manager.  The Outreach/Screening Coordinator must develop and maintain positive, collaborative relationships with all LEAD partners and other service providers in order to best serve LEAD participants.


Job Functions Include:

  • Be point of contact and primary liaison with law enforcement, community, and others making LEAD referrals   

  • Provide initial screening and engagement with referred individuals

  • Manage and maintain information regarding referrals in database

  • Provide street outreach to engage referred individuals and help facilitate client engagement with assigned case manager

  • Support case managers in finding individuals when necessary

  • Provide immediate response to Seattle Police Dept, King County Sheriff Office and Dept of Corrections officers regarding LEAD participants when LEAD case managers are not available

  • Develop and maintain positive, collaborative relationships with LEAD partners and other service providers including SUD and mental health treatment providers, health care providers, shelter providers, landlords, detox centers, DSHS workers

  • Provide after-hours on call phone response to Law Enforcement referring arrest diversions to LEAD case management; this may often require in person response to precinct or other facility staffed by 24/7 reception (in person response will be based on clinical appropriateness)

  • Must have competence using smartphone and entering data into electronic database daily



  • High school diploma or equivalent


  • Undergraduate degree

  • Demonstrated ability providing street based outreach and engagement services to low level drug offenders and difficult to engage populations

  • Demonstrated experience developing positive, collaborative relationships with law enforcement and social services providers to effectively serve mutual clients

  • Understanding of substance use disorders and harm reduction strategies along with a demonstrated passion for serving individuals experiencing homelessness and behavioral health challenges


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