Reentry Outreach Care Coordinator

Location: REACH
Job Code: 537
# of Openings: 2


Reentry Outreach Care Coordinator - Full Time


About REACH:


We believe that all King County residents – whether they sleep in a tent or a downtown condo – deserve dignity and respect. Since 1996, REACH has worked to improve the quality of life for adults in the greater Seattle area who are living outside, many of whom have substance use disorders. 


Our interdisciplinary team is made up of case managers, social workers, chemical dependency specialists, nurses, and other compassionate staff who are devoted to our clients.

REACH Reentry Program:

The Reentry Care Coordination Team (RCCT) provides comprehensive transitional reentry care coordination services to adults transitioning out of the suburban jails in South and East King County and supporting reentry from the Maleng Regional Justice Center. The team focuses on providing individualized services to adults who are experiencing behavioral health challenges (substance use and/or mental health), need an intensive level of community-based support, and may be experiencing homelessness. The program goals are to connect with individuals while in custody to ensure a seamless transition from the criminal legal system to successful engagement with community-based services, ultimately reducing further involvement with the criminal legal system.

Recognizing that people of color are disproportionately impacted by the criminal legal system and face multiple systemic barriers to accessing needed services, this program will prioritize individuals who have experienced this marginalization. Culturally responsive services will be provided in alignment with a racial equity and social justice framework. The target population is adults who are transitioning out of a suburban jail in South and East King County and/or; Are not tiered or engaged in a behavioral health program; Require transitional support to access and maintain community connections; Are experiencing homelessness; Are cycling through the jails.

The RCCT is an intensive, flexible, community-based team that provides individually tailored services aimed at connecting clients to the community resources needed to help them achieve stability and improved quality of life. Care coordination services will be collaborative and respectful of client choice, supportive of client autonomy, and centered around each participants’ self-determination and individual goals.

All Reentry services will work to assist an individual through identified goals for up to 180 days that could include:

  • Linkage to needed social services including behavioral health and primary care

  • Outreach and harm reduction based care coordination

  • Housing and housing stability focus

  • Veterans Services (if qualifies)

Job Functions Include:

  • Provide outreach, engagement and care coordination for eligible individuals.

  • Provide outreach to potential clients to explain offered services and establish a working relationship in custody and in the community.

  • In collaboration with the client, develop an individualized plan which addresses the client’s stated needs and goals.

  • Work with jail health and corrections staff to problem solve client situations as they arise.

  • Meet clients where they are, in custody, on the streets, in their living situation, or at other service facilities, to explain offered services and establish a working relationship.

  • Develop rapport and a trusting relationship with clients through respectful outreach and client-centered engagement practices.

  • Assist clients in reducing barriers and increasing access to housing and shelter.

  • Help facilitate clients’ access to primary medical care.

  • Identify gaps and barriers in available community resources and advocate for systemic changes.

  • Utilize clinical supervision, psychiatric consultation and peer support for exploring clinical intervention strategies, counter-transference, resource development, self-care and burnout prevention.

  • Document all services provided according to agency, contract and state requirements.

  • Local travel on behalf of the agency is a job requirement.



  • High school diploma or equivalent

  • Relevant experience may substitute for degree

  • Three (3) years of experience in work related to social work or outreach programs

  • Valid Driver’s License and acceptable driving record


  • Undergraduate degree

  • Academic training in the social service field and in the area of behavioral health/substance use disorders


  • MSW

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