Outreach Care Coordinator - Ballard

Location: REACH
Job Code: 557
# of Openings: 1


REACH Mission and Values

The REACH Program of Evergreen Treatment Services works with individuals experiencing homelessness and substance use disorders to help them achieve stability and improved quality of life. Through outreach, engagement, and ongoing relationships REACH focuses on reducing harm and supporting healing. REACH bridges gaps and helps individuals access essential resources such as housing, health care, entitlements, and treatment.

The REACH Team is passionate about creating a welcoming environment while providing quality services on an individually tailored basis. REACH values diversity and is committed to racial equity and social justice. Our team appreciates hard work, creativity and a good sense of humor.


About the Position

The Ballard Outreach Care Coordinator is a collaboration between REACH and the Ballard Alliance to support homeless individuals in the Ballard neighborhood to access services and move to stable housing. This full-time outreach position will provide outreach and linkage for homeless individuals in Ballard to serve the following purposes:

  • Improve community health and safety by working to resolve the underlying needs of people living on the streets;
  • Focus on the highest impact people and most problematic locations;
  • Provide information and education to the Ballard community about the state of homelessness and opportunities to care for individuals on the street in their community.


Ballard Outreach Care Coordinator Job Summary:

  • Going to sites in Ballard to make contact with individuals living outside and explain offered services.
  • Helping individuals to reduce barriers to obtaining housing and providing direct support to access community resources such as personal identification, shelter, housing, entitlements, medical care, behavioral health treatment, etc.
  • Developing and maintaining productive relationships with all Ballard community partners through timely and effective communication and participation in all required meetings and activities.
  • Referring eligible individuals to more intensive case management programs when indicated
  • Identify gaps and barriers in available community resources and advocate for systemic changes to improve the quality and coordination of community services.
  • Local travel on behalf of the agency is a job requirement



  • High school diploma or equivalent
  • Ability to engage with individuals experiencing homelessness and behavioral health with respect
  • Working knowledge and understanding of harm reduction



  • Undergraduate degree in social services
  • Experience providing services from a harm reduction perspective


The Perks:

  • An environment that values your strengths and uniqueness!
  • Mon-Fri work schedule
  • Health, Dental, Vision, and Life insurance plus a 403(b) plan
  • Paid Time Off, Sick Time, Mental Health days, AND 10 paid holidays!
  • ORCA card
  • On-site acupuncture and massages offered
  • Annual holiday and summer parties
  • Professional license renewal reimbursement

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