Client Services and Administrative Support Coordinator
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REACH Mission and Values
The REACH Program of Evergreen Treatment Services works with individuals experiencing homelessness and substance use disorders to help them achieve stability and improved quality of life. Through outreach, engagement, and ongoing relationships REACH focuses on reducing harm and supporting healing. REACH works to bridge gaps and helps individuals access essential resources such as housing, health care, entitlements, and treatment.
The REACH Team is passionate about creating a welcoming environment while providing quality services on an individually tailored basis. REACH values diversity and is committed to racial equity and social justice. Our team appreciates hard work, creativity and a good sense of humor.
About the Position
The Client Services & Administrative Support Coordinator position is central to the creation and daily maintenance of a warm, inviting environment for the purpose of engaging the clients REACH serves. This position includes a blend of administrative tasks and functions that support REACH staff to carry out client services along with some direct client engagement and support in the REACH milieu.
This position requires the ability to consistently set limits in a respectful manner to ensure a safe and hospitable environment for all. It requires excellent awareness of interpersonal interactions and the ability to manage client flow in the REACH office space. De-escalation skills and the ability to prevent conflicts by proactively intervening when people exhibit challenging behaviors associated with intoxication or other behavioral health conditions are required. This position requires excellent administrative abilities, attention to detail and regular multi-tasking as well as the ability to develop systems to maintain the client flow and safety in the milieu.
The Client Services & Administrative Support Coordinator (CSASC) ensures the success of all REACH services, groups, and activities within the milieu space. The CSASC takes a leadership role in providing hospitality, maintaining order and office flow and connecting clients to case managers by helping to create a safe, hospitable, and welcoming environment for all clients in the REACH space.
Client Services and Administrative Support Coordinator Job Summary:
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