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IT Training Officer, APAC

Div Code: Eng
Job Code: 11128
Job Placement Location: Singapore
Specific Location: Singapore - Central
# of openings: 1
Date: 16/02/2017 18:15


Chai, Xinyi - Reg No:R1328898 (



  • Running in-house face-to-face and online training courses and workshops on the firm's computer systems and other office technology;
  • Running in-house personal skills and training workshops where appropriate e.g., effective use of telephones and telephone techniques, induction programmes, etc.;
  • Ensuring full evaluations of all training events are provided to attendees and details submitted according to regional policy;
  • To learn and input course attendance data into the firms' Global Training Management Database;
  • Conducting training needs analysis to assist the Asia Pacific IT Training team in the design and develop regional training programmes and user guides;
  • Managing projects in their entirety, reporting progress and ensuring the team members are fully briefed in order to achieve the objectives of the project;
  • Providing effective telephone and desk-side support;
  • Working closely with team members to ensure the objectives of the team are met;
  • Providing backup training as and when required in the Asia Pacific offices


  • At least Diploma/ Degree
  • Minimum of 4 years training experience
  • Essential training experience in:
    • Microsoft Office 2010 (or later ) suite applications (Outlook, Word, Excel, PowerPoint);
    • Microsoft Word to an advanced user level including troubleshooting legal documents (training will be provided)
    • Understanding of OpenText DMor similar document management systems;
    • Understanding of document comparison applications such as Workshare Deltaview or compareDocs;
    • Familiarity with time recording applications;
    • Understanding of Marketing and CRM Systems
    • Familiarity with online meeting tools such as LiveMeeting, GoTo Meeting, WebEx, Lync, Adobe Connect, etc.
  • Willing to travel when required
  • Strong communication and presentation skills

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793   |   XinYi  |   Registration No: R1328898

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