The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and artful experiences with a Bohemian twist. The collection’s captivating hotels feature curated art and are located in culture-rich destinations. And our Grand Performers deliver the brand in extraordinary ways, inviting guests to wander so they may be inspired.


Location: Grand Bohemian Hotel Charlotte - Charlotte, North Carolina
Job Title: Barback
Employment Status: Full-Time
Pay Type / FLSA Status: Hourly (Non-Exempt)
Available Shift: All Shifts / Flexible
# of Openings: 4
Requisition Number: 7363




We invite you to immerse yourself in Kessler's newest storyline amidst Charlotte's vibrant nightlife and inspiring art scene. 

Featuring 254 luxury guest rooms

Open-concept restaurant and lounge 

Rooftop bar with stunning views 

Versatile indoor and outdoor event space

Private outdoor garden

The  Barback is responsible for providing guests with courteous, friendly, sincere, efficient and graceful table service that meets or exceeds guest expectations as well as the AAA Four Diamond standards.  This position is primarily responsible for cleaning bar and equipment, and replenishing bar supplies such as liquor, fruit, ice, and dishes.

Essential Duties / Tasks / Responsibilities:

Guest Service – 20%

Ensure high levels of guest satisfaction utilizing the G.U.E.S.T. standards
Assisting Bartending staff as needed.

Sidework – 80%

Set up bar in a thorough and swift manner.
Maintains service and sanitation standards according to health code regulations.
Stocks refrigerating units with wines and bottled beer.
Replaces empty beer kegs with full ones.
Slices and pits fruit used to garnish drinks.
Washes glasses, bar, and equipment and polishes bar fixtures.
Mops floors.
Removes empty bottles and trash.
Mixes and prepares flavors for mixed drinks.
Maintain the daily operations of the restaurant through the execution of daily sidework.
Keeps bar area clean and organized at all times.
Attend all required trainings and department meetings

Knowledge / Skills / Abilities

Excellent guest service and interpersonal skills with the ability to relate to diverse guest types.
Ability to remain calm and well organized under pressure while working quickly.
Ability to prioritize and maintain multiple tasks at a time.
Ability to keep emotions under control.
Good time management skills.
Basic knowledge of Wine, Beer, and liquor.
Ability to respond promptly to guest needs.
Ability to communicate effectively with guests and Grand Performers
Must speak clearly and persuasively in positive or negative situations.
Local knowledge of the community ( attractions activities, etc.)

English language and professional communications skills are required.

Experience / Education / Certifications:

High School diploma – required
Hospitality or customer service experience - preferred
Experience in F&B operations - preferred

Our Grand Performers Enjoy:

Paid Time Off – for qualifying associates

Medical, Dental, Life & Disability Coverage for qualifying associates

401K with company match

Special Discounts with Marriott & Kessler portfolio hotels

Complimentary Meals

Paid Volunteer Events

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