|Location:||Grand Bohemian Hotel Charlotte - Charlotte, North Carolina|
|Pay Type / FLSA Status:||Hourly (Non-Exempt)|
|Available Shift:||All Shifts / Flexible|
|# of Openings:||3|
FOLLOW YOUR CURIOSITY IN THE HEART OF UPTOWN
GRAND BOHEMIAN HOTEL CHARLOTTE UNVEILING SUMMER 2020
We invite you to immerse yourself in Kessler's newest storyline amidst Charlotte's vibrant nightlife and inspiring art scene.
Featuring 254 luxury guest rooms
Open-concept restaurant and lounge
Rooftop bar with stunning views
Versatile indoor and outdoor event space
Private outdoor garden
The overall objective of the host/hostess position is to provide hospitable service to our guests in order to enhance the guest experience. The incumbent is responsible for answering the telephones in a professional and friendly manner, greeting guests warmly and sincerely when they arrive at the restaurant, seating guests gracefully using the appropriate standards and handling any special requests guests may have without hesitation. They are to provide the highest level of service in support of the mission, core values, standards and goals established by the company.
Essential Functions / Tasks
Primary responsibilities and tasks include, but are not limited to the following:
Greet and interact with internal and external guests in a genuine warm and friendly manner using professional and Kessler standard nomenclature
Knowledge / Skills / Abilities
To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent.
Knowledge of gust service etiquette and proper food and beverage serving techniques
Ability to remain calm in various situations, use sound judgement and effectively solve problems
Education, License, Certifications, Experience
High school diploma, GED Degree, or related training equivalent - required
Our Grand Performers Enjoy:
Paid Time Off – for qualifying associates
Medical, Dental, Life & Disability Coverage for qualifying associates
401K with company match
Special Discounts with Marriott & Kessler portfolio hotels
Paid Volunteer Events
Apply and get the full story at kesslercareers.com
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