Park Cafe Attendant
|Location:||Grand Bohemian Hotel Charlotte - Charlotte, North Carolina|
|Job Title:||Park Cafe Attendant|
|Pay Type / FLSA Status:||Hourly (Non-Exempt)|
|Available Shift:||All Shifts / Flexible|
|# of Openings:||5|
FOLLOW YOUR CURIOSITY IN THE HEART OF UPTOWN
GRAND BOHEMIAN HOTEL CHARLOTTE UNVEILING EARLY 2020
We invite you to immerse yourself in Kessler's newest storyline amidst Charlotte's vibrant nightlife and inspiring art scene.
Featuring 254 luxury guest rooms
Open-concept restaurant and lounge
Rooftop bar with stunning views
Versatile indoor and outdoor event space
Private outdoor park
Café Attendant is responsible for providing guests with courteous, friendly, sincere, efficient and graceful service that meets or exceeds guest expectations as well as the AAA Four Diamond and Starbucks standards. The position is responsible for fulfilling orders and completing sales transactions within the Starbucks Café inside of the Hotel.
No Direct Reports
Essential Duties / Tasks / Responsibilities:
Guest Service – 70%
Ensure high levels of guest satisfaction utilizing the G.U.E.S.T. standards.
Sidework – 30%
Maintains service and sanitation standards according to health code regulations.
Knowledge / Skills / Abilities
Excellent guest service and interpersonal skills with the ability to relate to diverse guest types.
Experience / Education / Certifications:
High School diploma – required
Work Environment / Physical Demands:
The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Standing during majority of shift- 100%
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