The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and artful experiences with a Bohemian twist. The collection’s captivating hotels feature curated art and are located in culture-rich destinations. And our Grand Performers deliver the brand in extraordinary ways, inviting guests to wander so they may be inspired.


Steward

Location: Grand Bohemian Hotel Charlotte - Charlotte, North Carolina
Job Title: Steward
Employment Status: Full-Time
Pay Type / FLSA Status: Hourly (Non-Exempt)
Available Shift: All Shifts / Flexible
# of Openings: 8
Requisition Number: 7388

Description

Follow your curiosity to the heart of uptown.  The Grand Bohemian Hotel Charlotte is accepting applications for hospitality-minded individuals with a passion for inspiring guests!

We are currently seeking Steward candidates to join our team of Grand Performers.

Essential Functions / Tasks

Primary responsibilities and tasks include, but are not limited to the following:

  • Greet and interact with internal and external guests in a genuine warm and friendly manner using professional and Kessler standard nomenclature
  • Operate the telephone system, answering calls within three (3) rings, using the correct salutation and telephone etiquette
  • Maintain the integrity of the guests’ privacy, including confidentiality of personal information and key control
  • Maintain the integrity of Company proprietary information and protect Company assets
  • Proficiently operate the dishwashing equipment, using proper amount of products. Report deficiencies.
  • Follow proper food handling procedures
  • Wash dishes, glassware and silverware
  • Wash pots, pans and trays
  • Maintain a clean and organized pantry and coolers
  • Clean countertops and walls, mop floors
  • Segregate and remove trash and garbage and place it in designated containers
  • Regularly empty garbage containers
  • Rinse out and wash garbage cans
  • Sort bottles, plastics and other recyclable items
  • Stack clean dishes and transfer equipment to proper storage area
  • Maintain complete knowledge and comply with company policies and procedures
  • Maintain neat, clean and professional appearance according to standards
  • Follow all company safety and security policies and procedures. Report accidents, injuries and unsafe conditions
  • Develop and maintain positive working relationship and support the team to achieve our goals
  • Attend required training and meetings

Knowledge / Skills / Abilities (KSA)

To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent.

  • Ability to operate an industrial dishwasher
  • Ability to remain calm in various situations, use sound judgement and effectively solve problems
  • Ability to follow instructions and take direction

Minimum Qualifications

Education, License, Certifications, Experience

  1. High School Graduate or related training equivalent - required
  2. 1+ year of relevant work experience in similar scope and title – preferred
  3. Experience within luxury brand/markets - preferred

Our Grand Performers Enjoy:

Paid Time Off

Medical, Dental, Life & Disability Coverage for qualifying associates

401K with company match

Special Discounts with Marriott & Kessler portfolio hotels

Enrichment Experiential Programs

Paid Volunteer Events

Apply and get the full story at kesslercareers.com

EOE/M/F/D/V




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