BE A PART OF HISTORY

We are seeking over 700 new associates to fill positions in entertainment, hospitality and other specialty services with JW Marriott Savannah at Plant Riverside District—a newly transformed historic destination.


Room Attendant- JW Marriott Savannah Plant Riverside District

Location: JW Marriott Savannah Plant Riverside District - Savannah, Georgia
Job Title: Room Attendant- JW Marriott Savannah Plant Riverside District
Employment Status: Full-Time
Pay Type / FLSA Status: Hourly (Non-Exempt)
Available Shift: All Shifts / Flexible
# of Openings: 1
Requisition Number: 4633

Description

Beginning in late 2019, JW Marriott Savannah Plant Riverside District is set to transform Savannah’s historic riverfront into a vibrant new entertainment destination inviting guests and visitors to experience incredible dining between 12+ outlets, live music and concerts, high-end shopping and inspired hotel stays. The JW Marriott Savannah will offer 419 beautifully appointed guest rooms and suites for couples, families, business guests and groups looking for inspiration, and discerning travelers with an appetite for something different.

JW Marriott Savannah offers a work experience unlike any other—where pursuing your passion is not only welcomed, it’s actively encouraged. We’re seeking over 700 new associates (aka Grand Performers) to fill positions in entertainment, hospitality and other specialty services at Plant Riverside District.

As a Grand Performer, you will have access to ELITE Benefits/Perks such as:

•Hotel Stay and Food/Beverage discounts at Marriott Hotels Worldwide for you and your family/friends

•Free Employee Meals!

•We are all friends here!  Refer your friends and get a Bonus up to $2000 if they are hired!

•20% Discount at all Kessler restaurants, Art Galleries, and Spas

•Start early with your Retirement Plan!  401K match up to 6% - goes into effect after 3 months

•Health Insurance Plans as low as $24/week!

•Stay Healthy!  Kessler Wellness Challenge – promotes healthy lifestyle with discounts at gyms and giveaways

•We care about your Fur Babies too!  We provide discounted Pet Insurance!

• After your 1st year, you can accrue on average of 20 days of Paid Time Off (PTO)

•We will offer 1.5 times the base rate/hour when you work any of the 7 observed holidays throughout the year!

•”Tickets at Work” discounts, special access to theme parks and more!

•Recognition Program with amazing prizes!

•Tuition Reimbursement and Professional Certification Assistance

•Company paid Basic Life Insurance $10,000

 

 

Summary: 

The Room Attendants primary responsibility   is to clean guest rooms for both check-in and stay-over service in accordance with company and brand standards. The Room Attendant acts an ambassador of the hotel by providing any and all information requested by guests including hotel amenities, area attractions, and restaurants. They are to demonstrate the G.U.E.S.T and L.E.A.D.E.R at all times when interacting with guest to ensure a positive experience.

Supervisory Responsibilities: 

  • No direct  reports

Travel Required:

  • N/A

Experience / Education / Certifications:

  1. High School diploma - preferred
  2. Customer Service experience – required
  3. Previous housekeeping experience - preferred

Essential Duties / Tasks / Responsibilities:

Core duties and responsibilities include the following. Other duties may be assigned.

90% - Cleaning & Guest Service / 10 % - Departmental Training & Meetings

  1. Ensures positive guest experience by utilizing the GUEST service standards and LEADER recovery steps
  2. Arrive to work on time and in proper uniform
  3. Arrive to work with a positive attitude
  4. Participate in daily line-up and regular training/departmental meetings
  5. Perform stay-over service/check-out service to include: clean room/bathroom with proper cleaning tools/chemicals, make beds, change all linen as needed per check-out /stay-over guidelines, refreshing towels & amenities as needed, dusting with polish, removing all trash, and vacuuming all areas
  6. Clean, in accordance to company and brand standards, 16 to 22 credits per day at an average of 32 minutes per check-out and 22 minutes per stay-over based on an eight hour day. 
  7. Follow all policies and procedures per GP Handbook and departmental requirements
  8. Adhere to all safety procedures
  9. Wear proper footwear
  10. Respond promptly to guest needs/requests
  11. Solicit guest feedback to improve quality                      

 

The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Lift a minimum of 50 pounds
  • Push a room cart filled with all supplies necessary to perform job; up to 50 pounds
  • Push a vacuum cleaner
  • Reaching high above head (dusting)
  • Crouching/kneeling (bathtubs, showers, floors)
  • Grasping
  • Climbing (some rooms are multi-story & require climbing of stairs)



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