BE A PART OF HISTORY

We are seeking over 700 new associates to fill positions in entertainment, hospitality and other specialty services with JW Marriott Savannah at Plant Riverside District—a newly transformed historic destination.


Laundry Supervisor- JW Marriott Savannah Plant Riverside District

Location: JW Marriott Savannah Plant Riverside District - Savannah, Georgia
Job Title: Laundry Supervisor- JW Marriott Savannah Plant Riverside District
Employment Status: Full-Time
Pay Type / FLSA Status: Hourly (Non-Exempt)
Available Shift: All Shifts / Flexible
# of Openings: 1
Requisition Number: 4684

Description

Beginning in late 2019, JW Marriott Savannah Plant Riverside District is set to transform Savannah’s historic riverfront into a vibrant new entertainment destination inviting guests and visitors to experience incredible dining between 12+ outlets, live music and concerts, high-end shopping and inspired hotel stays. The JW Marriott Savannah will offer 419 beautifully appointed guest rooms and suites for couples, families, business guests and groups looking for inspiration, and discerning travelers with an appetite for something different.

JW Marriott Savannah offers a work experience unlike any other—where pursuing your passion is not only welcomed, it’s actively encouraged. We’re seeking over 700 new associates (aka Grand Performers) to fill positions in entertainment, hospitality and other specialty services at Plant Riverside District.

As a Grand Performer, you will have access to ELITE Benefits/Perks such as:

•Hotel Stay and Food/Beverage discounts at Marriott Hotels Worldwide for you and your family/friends

•Free Employee Meals!

•We are all friends here!  Refer your friends and get a Bonus up to $2000 if they are hired!

•20% Discount at all Kessler restaurants, Art Galleries, and Spas

•Start early with your Retirement Plan!  401K match up to 6% - goes into effect after 3 months

•Health Insurance Plans as low as $22/week!

•Stay Healthy!  Kessler Wellness Challenge – promotes healthy lifestyle with discounts at gyms and giveaways

•We care about your Fur Babies too!  We provide discounted Pet Insurance!

• After your 1st year, you can accrue on average of 20 days of Paid Time Off (PTO)

•We will offer 1.5 times the base rate/hour when you work any of the 7 observed holidays throughout the year!

•”Tickets at Work” discounts, special access to theme parks and more!

•Recognition Program with amazing prizes!

•Tuition Reimbursement and Professional Certification Assistance

•Company paid Basic Life Insurance $10,000

 

***This position is expected to start 1 months prior to opening date***

Summary: 

The Laundry Supervisor’s primary responsibility is to manage the daily operations of the laundry department and ensure both quality of product and productivity of labor in this area. They are to demonstrate the G.U.E.S.T and L.E.A.D.E.R at all times when interacting with guest to ensure a positive experience.

 

Supervisory Responsibilities: 

  • Directly supervises up to 10 employees in the Laundry operation. Carries out supervisory responsibilities in accordance with the company’s policies and applicable laws. Responsibilities include participating in the interviewing process, training employees, planning, assigning, and directing work. Providing feedback to Executive Housekeeping Manager on employee performance. Addressing complaints and resolving problems.

 

Experience / Education / Certifications:

  • High School diploma – required
  • Hospitality or customer service experience-required
  • Minimum of 1 year experience as Laundry Supervisor– required
  • Graduate of hospitality management school w/ Housekeeping internship (in lieu of  work experience)
  • Minimum of 1 year of experience in a Supervisory role-required

 

Essential Duties / Tasks / Responsibilities:

Core duties and responsibilities include the following. Other duties may be assigned.

 

At all times, the Laundry Supervisor’s conduct should act as a role model for Housekeeping Grand Performers

 

80% - Supervisory & Operations

  • Oversees and manages performance of Laundry and the Grand Performers to ensure efficient and profitable operation.
  • Coach and train all Laundry Grand Performers to ensure superior product for guest satisfaction.
  • Effectively execute the flow of work through assigning tasks of sorting, washing, folding, and ironing according to company guidelines. 
  • Prepare and analyze reports on labor cost and production of operation
  • Arrive to work on time and in proper uniform
  • Arrive to work with a positive attitude
  • Participate in daily line-up and regular training/departmental meetings
  • Maintain Supplies and report to Executive Housekeeping Manager items to be ordered for efficient operations on a daily basis

20 % - Guest Service

  • Ensures positive guest experience by utilizing the GUEST service standards and LEADER recovery steps.
  • Adhere to safety guidelines
  • Respond promptly to guest requests

 

 

 




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