We are seeking over 700 new associates to fill positions in entertainment, hospitality and other specialty services with JW Marriott Savannah at Plant Riverside District—a newly transformed historic destination.

Human Resources Manager

Location: JW Marriott Savannah Plant Riverside District - Savannah, Georgia
Job Title: Human Resources Manager
Employment Status: Full-Time
Pay Type / FLSA Status: Salaried (Exempt)
Available Shift: All Shifts / Flexible
# of Openings: 1
Requisition Number: 5083


Beginning Fall 2019, JW Marriott Savannah Plant Riverside District is set to transform Savannah’s historic riverfront into a vibrant new entertainment destination inviting guests and visitors to experience incredible dining between 12+ outlets, live music and concerts, high-end shopping and inspired hotel stays. The JW Marriott Savannah will offer 419 beautifully appointed guest rooms and suites for couples, families, business guests and groups looking for inspiration, and discerning travelers with an appetite for something different.


JW Marriott Savannah offers a work experience unlike any other—where pursuing your passion is not only welcomed, it’s actively encouraged. We’re seeking over 700 new associates (aka Grand Performers) to fill positions in entertainment, hospitality and other specialty services at Plant Riverside District.


As a Grand Performer, you will have access to ELITE Benefits/Perks such as:

•Hotel Stay and Food/Beverage discounts at Marriott Hotels Worldwide for you and your family/friends

•Free Employee Meals

•We are all friends here!  Refer your friends and get a Bonus up to $2000 if they are hired!

•Largest Hospitality Employer in Savannah – growth opportunities are unlimited!

•20% Discount at all Kessler restaurants, Art Galleries, and Spas

•Start early with your Retirement Plan!  401K match up to 6% - goes into effect after 3 months

•Health Insurance Plans as low as $22/week!

•Stay Healthy!  Kessler Wellness Challenge – promotes healthy lifestyle with discounts at gyms and giveaways

•Discounted Bus Passes

•We care about your Fur Babies too!  We provide discounted Pet Insurance!

• 23 days of Paid Time Off (PTO)/year – start accruing right away!

•Enjoy the Holidays! We offer Seven (7) paid holidays throughout the year!

•”Tickets at Work” discounts, special access to theme parks and more!

•Recognition Program with amazing prizes!

•Tuition Reimbursement and Professional Certification Assistance

•Company paid Basic Life Insurance $10,000


*****This position is expected to start 5 months prior to opening date*****



Objective / Purpose

The overall objective and purpose of the Human Resources Manager position is to align the property Human Resource objectives with hotel and company strategies to deliver HR services that enable business success. The incumbent is responsible for talent acquisition, succession/workforce planning, performance management, and development at all levels and coaching/developing others to help influence and execute business objectives in the most efficient manner.  They are to provide inspiring and strategic leadership while directing the activities of the property in support of the mission, core values, standards and goals established by the company.


Areas of Responsibility (AOR)

Primary areas of responsibility include, but are not limited to the following:

·          Partners with Area VP of HR to ensure that property Human Resource strategies are in alignment with the overall company strategic HR framework

·          Analyzes wage and salary reports and data to determine competitive compensation plan

·          Prepares personnel forecast to project employment needs

·          Writes directives advising department managers of company policy regarding equal employment opportunities, compensation, and employee benefits.

·          Consults legal counsel to ensure that policies comply with federal and state law

·          Develops and maintains a human resources system that meets top management information needs

·          Oversees the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization

·          Studies legislation and other publications to assess industry trends

·          Partner with the Payroll Department to process payroll for assigned property

·          Implements and sustains Human Resource initiatives at the property

·          Develops staffing strategy in collaboration with the hiring manager and Recruitment Manager; manages the hiring process

·          Coordinates the Human Capital Review process at the hotel and leads succession planning at the property level

·          Creates development plans in collaboration with an individual’s manager and assists with follow-up

·          Ensures managers are properly documenting performance, including progressive discipline and performance reviews

·          Champions communication throughout the property

·          Executes and follows up on the Grand Performer Engagement Survey

·          Keeps current and knowledgeable in the internal and external compensation and work competitive environments

·          Conducts investigations when complaints and concerns are expressed by Grand Performers or are observed by Human Resources

·          Manages Unemployment Claims, prepares for and attends Unemployment Hearings

·          All other duties as assigned, planned or unplanned


Knowledge / Skills / Abilities (KSA)

To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent.

·          Strategic business leader - Works strategically to devise plans in alignment with organizational goals.

·          Cultivates engagement - Builds loyalty to the company and not to themselves. Proven ability to host/facilitate effective meetings, motivate teams to produce results with tight timeframes while simultaneously managing several projects.

·          Generates alignment - Ensures proper time and effort is spent to build high level performance and consistency throughout collection.

·          Leads with courage - Provides a culture of accountability.

·          Execution of plans - Utilizes our systems, tools and resources to accomplish results and achieve goals.

·          Strong written, verbal, and interpersonal skills.

·          Strong computer system and HR related application knowledge and skills

·          Ability to work with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives

·          Ability to successfully surface opportunities in work processes and staffing optimization


Supervisory Responsibilities

Supervisory and leadership responsibilities include achieving results through providing direction and accountability of the following Grand Performers within the culture and policies established by the Kessler Collection.

·          HR Specialist


Standards & Culture

Individuals must serve as a cultural ambassador by upholding and promoting our standards.

Image & Presence: Bohemian. Our team is sophisticated and purposeful in their communication and body language

 50% Classical European, 35% Colorful Gypsy Lifestyle,  15% Funky California Free Spirit

Service: Intuitive. Our team inspires the guest (and Grand Performer) experience with warmth and deliberate elegance.

Greet, Undivided Attention, Enthusiastic Response, Smile, Thank You

 Listen, Empathize & Apologize, Accept Responsibility, Do Something About  it, Exceed Expectations, Recover Loyalty


Performance: Extraordinary. Our team rises to outperform and consistently beat our best for even better.


 Build loyalty to the company and not yourself

Enhance property/company perception by both community and Grand Performers

Align yourself with the company and lead others to do the same

Collaborate effectively to accomplish goals and achieve results across departments and property locations


Actively participate in meetings and shares ideas to determine the right course of action

Foster a climate where individuals are committed to partnering and asking for help when needed

Enthusiastically share knowledge, experience and talent with others

Suggest methods for improving productivity and product quality


Prepared and punctual for all meetings

Conducts business and complete tasks according to Standard Operating Procedures

Utilize required systems, equipment and resources

Increase revenue/productivity while keeping costs within budget

Prioritize urgent/vital tasks in order to meet set deadlines


Improve professional competency and property/location performance

Accept responsibility for actions and/or inactions

Self-aware, solicit and embrace feedback

Communicate feedback openly and respectfully


Key Partnerships:

To perform this role successfully, an individual must cultivate successful relationships with the following individuals to achieve alignment and support.

Area VP of Human Resources

VP of Operations


HR Manager

Training Manager

Recruitment Manager

Sr. Vice President of Human Resources


Minimum Qualifications

Education, License, Certifications, Experience

Bachelor’s degree in Business or related training equivalent - required

5+ years of relevant work experience in similar scope and title – required

Experience within luxury brand/markets – preferred


Work Environment / Conditions

The work environment/conditions described herein are representative of those that an incumbent may experience.

·          Must be comfortable working in a shared space, with constant noise, without the use of a private office.

·          Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.

·          Schedules may vary from week to week based on business demands in excess of 40 hours with or without notice.


Physical Demands

The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job.

·          While performing the duties of this job, the incumbent is regularly required to move 10lbs on a daily basis.

·          Push, pull, and lift up to 50lbs on a weekly basis.

·          While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus,  airplane or other means of transportation which require sitting, waiting and standing for long and short periods of time.


This job description is not an exclusive or exhaustive list of all job functions that an incumbent/Grand Performer in this position may be asked to perform.

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