BE A PART OF HISTORY

We are seeking over 700 new associates to fill positions in entertainment, hospitality and other specialty services with JW Marriott Savannah at Plant Riverside District—a newly transformed historic destination.


Laundry Manager- JW Marriott Savannah Plant Riverside District

Location: JW Marriott Savannah Plant Riverside District - Savannah, Georgia
Job Title: Laundry Manager- JW Marriott Savannah Plant Riverside District
Employment Status: Full-Time
Pay Type / FLSA Status: Salaried (Exempt)
Available Shift: All Shifts / Flexible
# of Openings: 1
Requisition Number: 5643

Description

Beginning in late 2019, JW Marriott Savannah Plant Riverside District is set to transform Savannah’s historic riverfront into a vibrant new entertainment destination inviting guests and visitors to experience incredible dining between 12+ outlets, live music and concerts, high-end shopping and inspired hotel stays. The JW Marriott Savannah will offer 419 beautifully appointed guest rooms and suites for couples, families, business guests and groups looking for inspiration, and discerning travelers with an appetite for something different.

 

JW Marriott Savannah offers a work experience unlike any other—where pursuing your passion is not only welcomed, it’s actively encouraged. We’re seeking over 700 new associates (aka Grand Performers) to fill positions in entertainment, hospitality and other specialty services at Plant Riverside District.

 

As a Grand Performer, you will have access to ELITE Benefits/Perks such as:

•Hotel Stay and Food/Beverage discounts at Marriott Hotels Worldwide for you and your family/friends

•Free Employee Meals

•We are all friends here!  Refer your friends and get a Bonus up to $2000 if they are hired!

•Largest Hospitality Employer in Savannah – growth opportunities are unlimited!

•20% Discount at all Kessler restaurants, Art Galleries, and Spas

•Start early with your Retirement Plan!  401K match up to 6% - goes into effect after 3 months

•Health Insurance Plans as low as $22/week!

•Stay Healthy!  Kessler Wellness Challenge – promotes healthy lifestyle with discounts at gyms and giveaways

•Discounted Bus Passes

•We care about your Fur Babies too!  We provide discounted Pet Insurance!

• 23 days of Paid Time Off (PTO)/year – start accruing right away!

•Enjoy the Holidays! We offer Seven (7) paid holidays throughout the year!

•”Tickets at Work” discounts, special access to theme parks and more!

•Recognition Program with amazing prizes!

•Tuition Reimbursement and Professional Certification Assistance

•Company paid Basic Life Insurance $10,000

 

*****This position is expected to start 1 month prior to opening date*****

 

Purpose / Objective

The overall objective and purpose of the Laundry Supervisor is to assist the Executive Housekeeper and/or Housekeeping Manager in the daily operations of the Laundry department. The incumbent is responsible for ensuring both quality of product and productivity of labor in this area. This includes relentlessly inspiring, coaching and training staff to exceed our guests’ expectations. They are to provide inspiring and strategic leadership while directing the activities of the Housekeeping Department in support of the mission, core values, standards and goals established by the company.

 

Areas of Responsibility

Primary areas of responsibility include, but are not limited to the following:

  • Oversees and manages performance of Laundry Grand Performers to ensure efficient and profitable operation.
  • Coach and train all Laundry Grand Performers to ensure superior product for guest satisfaction.
  • Periodically inventories supplies and equipment
  • Effectively execute the flow of work through assigning tasks of sorting, washing, folding, and ironing according to company guidelines. 
  • Inspects and evaluates physical condition of establishment
  • Prepare and analyze reports on labor cost and production of operation
  • Participate in daily line-up and regular training/departmental meetings
  • Maintain Supplies and report to Executive Housekeeping Manager items to be ordered for efficient operations on a daily basis
  • Adhere to safety guidelines
  • Assists with corrective action to continuously improve service results
  • Assists with interviews, schedules, training, coaching and counseling, resolving problems, providing open communication, and recommending discipline when appropriate.

 

Knowledge, Skills, and Abilities (KSA’s)

To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent.

  • Strategic business leader - Works strategically to devise plans in alignment with organizational goals.
  • Cultivates engagement - Builds loyalty to the company and not to themselves. Proven ability to host/facilitate effective meetings, motivate teams to produce results with tight timeframes while simultaneously managing several projects.
  • Generates alignment - Ensures proper time and effort is spent to build high level performance and consistency throughout collection.
  • Leads with courage - Provides a culture of accountability.
  • Execution of plans - Utilizes our systems, tools and resources to accomplish results and achieve goals
  • Strong level of written, verbal, and interpersonal communication skills.
  • Ability to prioritize and organize work assignments
  • Ability to balance a variety of tasks while maintaining the highest of quality standards
  • Ability to read and recognize various tools and chemicals used throughout the cleaning process
  • Comprehensive knowledge of a safe work environment.

 

 

Supervisory Responsibilities

An inspiring leader selects the best possible candidate for each position, provides structure, direction, feedback, recognition and accountability; in addition to facilitating team processes, on-going training and delegation for the following Grand Performers within the culture and policies.

  • Laundry Supervisor
  • Laundry Attendants

 

Standards & Culture

Individuals must serve as a cultural ambassador by upholding and promoting our standards.

Image & Presence: Bohemian. Our team is sophisticated and purposeful in their communication and body language

  • 50% Classical European, 35% Colorful Gypsy Lifestyle,  15% Funky California Free Spirit

Service: Intuitive. Our team inspires the guest (and Grand Performer) experience with warmth and deliberate elegance.

  • Greet, Undivided Attention, Enthusiastic Response, Smile, Thank You
  • Listen, Empathize & Apologize, Accept Responsibility, Do Something About  it, Exceed Expectations, Recover Loyalty

 

Performance: Extraordinary. Our team rises to outperform and consistently beat our best for even better.

  • Be Aligned:  Collaborate effectively to accomplish goals and achieve results in the Kessler way.
  • Be Accountable:  Have courage, accept responsibility for actions and/or inactions and expect others to do the same.

 

 

Key Partnerships

To perform this role successfully, an individual must cultivate successful relationships with the following individuals to achieve alignment and support.

  1. Property Housekeeping Leadership team
  2. Property Front Office Leadership team

 

 

Minimum Qualifications

Education, Certifications, Work Experience:

  • High school diploma or General Education Degree – required
  • 1+ years of relevant work experience in similar scope and title – required
  • Experience within luxury brand/markets – required

 

Work Environment / Conditions

The work environment/conditions described herein are representative of those that an incumbent may experience.

  • Must be comfortable working in a shared space, with constant noise, without the use of a private office.
  • Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
  • Schedules may vary from week to week based on business demands in excess of 40 hours with or without notice.

 

Physical Demands

The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions & physical demands of this role.

  • While performing the duties of this job, the incumbent is regularly required to push, pull, and lift up to 50lbs on a daily basis.
  • While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, and stand up to 8 hours on a daily basis
  • While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus,  airplane or other means of transportation which require sitting, waiting and standing for long and short periods of time.



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