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Iron Networks builds turnkey networking and converged infrastructure platforms for Microsoft-based, cloud-optimized modern data centers. The IronPOD converged Infrastructure series provides comprehensive, Fast-Track validated, building blocks for enterprises to build private cloud environments, and service providers to build public cloud offerings.

Job Openings

IT Helpdesk Engineer\System Administrator (Noida, Evening/Night Shifts)

Location: India- Noida / Delhi NCR
Job Code: IT-HE
# of Openings: 1



Job Title                             IT Helpdesk Engineer\System Administrator (Noida, Evening/Night Shifts)
Job Type                            Full Time, 3 Months Contract to Hire
Location                             Noida
Salary                                Competitive base salary, Negotiable
Benefits                             Negotiable
Work Hours                         The position requires working in Evening or Night Shifts

Company Overview:

Iron Networks is a fast growing and profitable company located in Fremont, CA, USA building solutions for the Microsoft Private and Public cloud environments. Iron Networks has been selling turnkey solution platforms based on Microsoft technologies since 2007, and is currently building out new lines of storage and hybrid products for the SMB and enterprise datacenter. Iron Networks is focused on enabling IT to work smarter by rolling out the building blocks of their 21st century cloud environments. 

Job Description

The System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values.

Job Responsibilities:

  • Provide technical assistance and support for the ticket open in the helpdesk on issues related to computer systems, software, and hardware.
  • Respond to customer queries over the phone.
  • Write training manuals.
  • Install, modify, and repair computer hardware and software.
  • Identify and escalate situations requiring urgent attention.
  • Prepare activity reports.
  • Inform management of recurring problems.
  • User Creation in Active Directory
  • Ability to resolve complex issue related to outlook.
  • Ability to resolve the issue related to Group Policy, permission issue.
  • Ability to resolve the servers related issue.

Job Requirements:

  • Knowledge about different flavor of OS (Windows and Linux)
  • Knowledge about Active Directory, Group Policy, DNS and DHCP.
  • Knowledge about Routers, Switches and Firewall.
  • Knowledge about SCCM and SCOM.
  • Knowledge on how to configure, create rule and policies in firewall.
  • Ability to manage and resolve the issue related to IIS.
  • Knowledge of SharePoint.
  • Configure and Troubleshoot issue related to VPN and Site-to-Site VPN.

Education and Experience

  • Diploma or Degree any discipline
  • Global Certification like MCP, MCITP, MCSE , MCSA and CCNA
  • Good Communication Skills (Written as well as Oral)

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