Risk Manager

Title: Risk Manager
Department: Cash Magic - Corporate - Operations
Location: LA - Cash Magic Corporate - Lafayette
Employment Duration: Full time
Available Shift: Open
Pay Range:


General Summary of Job Duties

To administer and close claims as quickly as possible. Pro-actively establish and maintain a safety management program that creates the highest level of safety and accountability for employees in an effort to reduce injuries that occur in the workplace. Works with management to provide a safe work/play environment for all employees/guests and reduces the cost of expenses associated to workers ‘compensation and general liability claims, working in conjunction with Loss Prevention.


Essential Job Responsibilities and Duties

  • Maintain a high quality of guest service according to Jacobs Entertainment, Inc. Mission Statement and F.A.S.T. Track Values Statement.

  • Responsible for investigating and reporting claims regarding safety issues and incidents.

  • Reviews and analyzes all claims (workers’ compensation, general liability, etc.) and works closely with insurance carriers to determine the severity of claims.

  • Uses company report-writing system to document loss prevention and risk related incidents.

  • Regularly inspects the premises, identifying potential safety or security hazards, and reporting same to the appropriate individual or entity, for proper resolution.

  • Inspects work sites and reviews operating procedures to ensure compliance with state and federal safety and health regulations.

  • Works with Human Resources, Facilities and the Director Staff, to develop and implement employee safety programs, which effectively identify causes of accidents and initiates purposeful action to eliminate the causes or minimize their impact.

  • Monitors safety policies and procedures in compliance with local, state, and federal rules and regulations including Occupational Safety and Health Administration (OSHA) and drug testing.

  • Communicates with physicians and adjusters on all lost time claims as well as employees/guests regarding treatment plans through the closure of claims.

  • Effectively assists hands on litigation and/or mitigation of all WC claims, GL claims and property claims; reducing overall exposure, working closely with Loss Prevention.

  • Conducts risk evaluations and reviews Risk Control recommendations from Loss Control Consultants and completes follow up as required.

  • Monitor property level Food and Beverage Food Safety Training Courses, working closely with the Corporate Training and Development Manager.

  • Monitors Blood Borne Pathogens Control Plan.

  • Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.

  • Prepares cost containment program and ensures annual renewal.

  • Ensures adherence to reporting requirements of OSHA, Workmen’s Compensation and other State and Federal Agencies.

  • Arranges regularly scheduled Safety meetings, distribute minutes and follow up on safety issues.

  • Manages safety programs, and Shoes for Crews.

  • Tracks injuries to make recommendations to correct problems – completes and posts OSHA 300 Log on an annual basis.

  • Other projects or assignments that may be assigned.

  • Frequent travel between Louisiana properties with overnight stays.

  • Regular, predictable attendance is an essential function of your job.


    General Job Responsibilities and Duties

    To perform the job successfully, an individual should demonstrate the following F.A.S.T. Track Principles:


    • Offer a warm greeting to everyone you encounter with a smile and eye contact.

    • Practice mutual respect by dealing honestly in all interactions.

    • Use genuine listening skills and offer sincere responses.

    • Promote positive interactions with both external and internal guests through sincere greeting and communications.

    • Be approachable, listen and lead by example.


    • Be proactive and positive.

    • If I don’t know, I’ll find out and if we don’t have it, I’ll try to get it.

    • Manage staff effectively with timely reviews and address performance issues.

    • Support and practice the F.A.S.T. Track Principles from the executive level to the front line staff level.

    • Acquire knowledge, training and education. Communicate it to all employees.

      Service Excellence

    • Anticipate our guests’ needs before they ask.

    • Contribute ideas and solutions to improve customer service.

    • Escort our guests rather than point.

    • Take personal pride in the quality of your work.

    • Actively seek feedback from our guests concerning our service and atmosphere.

      Team Work

    • Share and explain information.

    • Involve managers and employees in business development decisions and cost savings initiatives.

    • Great teams consist of great performers.

    • Create a culture of two-way communication with employees and guests.

    • Be courteous, kind and patient with each other.


Skills, Education and Other Requirements

  • Four year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.
  • Must be able to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. 
  • Knowledge of LA Workmen’s Compensation Program, General Liability, Property, etc. and an understanding of the processes related.
  • Must be able to write reports, business correspondence, and procedure manuals. 
  • Must be able to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Basic PC skills and Microsoft Office.

  • Must be able to apply concepts such as fractions, percentages, ratios, and proportions to practical situation.
  • Must be able to define problems, collect data, establish facts, and draw valid conclusions.
  • Must be able to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.


Required Work Cards

  • Identification that establishes identity.
  • Identification that establishes the right to work in the United States.


Machinery, Work Equipment, Programs, Software, Hardware Used

  • computer, FAX, copier, printer, telephone and 10-key calculator

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