Casino Manager

Title: Casino Manager
Department: Cash Magic - Forest Gold - Casino
Location: LA - Cash Magic Forest Gold
Employment Duration: Full time
Available Shift: Open
Pay Range:


Summary: Under the direct supervision of the Gaming Regional Manager, assists with the operation, management and oversight of a video poker casino, retail convenience store, high volume diesel sales, gasoline sales and a full service restaurant. Manages budget controls, staffing, cash and inventory control, merchandising, customer service, and profitability. Assures adherence to company policies and procedures. Manages the casino and works with the General Manager to ensure maximum profit.


Major Duties and Responsibilities include, but are not limited to the following. Other duties may be assigned.


  • Exhibit strong communication skills

  • Coach and develop supervisors and associates

  • Exceptional customer service skills

  • Organizational skills

  • Workplace Safety

  • Effective leadership qualities

  • Responsible for the management of all non-gaming profit centers

  • Complete understanding of casino operations

  • Reliable and predictable attendance is primary function of your job.


Essential Job Functions:


  • Expected to work days, evenings, weekends and holidays (Thursday, Friday and Saturday night shifts are mandatory)

  • Analyze monthly profit/loss statement, vendor analysis and gaming and retail reports, and recommending action to improve the operation.

  • Establishes work schedule in accordance with policy and labor goals, manages overtime hours of Sales Associates and maintains accurate associate timesheets.

  • Ensures adherence to city, parish, state, and federal laws affecting the store’s operations.

  • Prepares and submits all paperwork and reports in a timely manner.

  • Orders merchandise on a timely basis, assuring that proper check-in procedures are followed, pricing is correct and inventory is stocked as required.

  • Adheres to all city, parish, and state ATC and Video Poker regulations.

  • Keeps up with all necessary permits and licenses for the location and maintains renewal in a timely manner.

  • Ensures that the casino vault is counted and balanced on a daily basis.

  • Assists with and makes recommendations to GM regarding hiring, disciplining, coaching, and terminating of hourly associates.

  • Ensures adherence to company policies and procedures.

  • Management and development of supervisors and associates through effective coaching and training.

  • Conducts at least one night- time competition survey every week or more often if necessary.

  • Responsible for controlling cash and all other inventory.

  • Enforces company policy with regard to casino drops and vault procedures.

  • Follows correct vendor check-in procedure as defined in the Operations Manual

  • Protects company assets at all times.

  • Ensures that facility is kept clean at all times with specific responsibility being assigned to maintenance personnel.

  • Assists the GM with any repair and maintenance (R&M) issues directly relating to the location.

  • Site responsibility when GM is out of property.

  • Performs all duties with minimal supervision, and may be required to work irregular hours, attend job-related meetings, transfer to other store locations, and other duties as assigned.

  • Must maintain all necessary licenses specific to the overall operation.




  • One year certificate from a college or technical school or 1 year experience and/or training or equivalent combination.

  • Basic computer skills and knowledge of Microsoft Office.

  • Demonstrate the ability to counsel and develop subordinates in a fair, equal, and favorable work environment.

  • Ability to perform basic math and calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, gross profit margins and analyze financial statements.

  • Ability to speak effectively before groups of customers or associates of the organization.



Physical Demands:

This position requires an ability to lift and carry up to 50 pounds in stocking and merchandising of store inventory, and stand up to a full eight hour shift, stooping, climbing and bending to stock and inventory merchandise. May require occasional overnight travel. Intermittent exposure to second hand smoke.

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