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Responsible for overseeing the training, admission, care and adoption of Lollypop Farm equine animals. Provide daily leadership to equine staff and volunteers.
ESSENTIAL JOB FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Education and/or Experience: Prior supervisory experience required, including the responsibility of training staff and/or working with volunteers. Highly organized with strong communication skills. Customer service experience required. Five years’ barn management experience and seven – ten years training equine or combination of education and experience. Bachelor’s Degree in Animal Science or Equine Management preferred. Possess a valid driver's license.
Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and business correspondence. Ability to speak effectively with customers and groups of employees throughout the organization.
Contacts: Frequent internal contact with Farm Manager, Veterinarian, Maintenance, Volunteer Coordinator and VP/COO. External contact with customers, general public, callers and visitors.
Mathematical Skills: Ability to perform basic mathematical functions.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral or schedule form. Must have exceptional customer service skills.
Technical Skills/Tools: Intermediate Microsoft Word, Excel, Explorer and Outlook. Ability to learn internal software programs. Experience with Pet Point required. Use of tractors, vehicles and trailers.
Supervisory Responsibilities: Directly supervises the work of all Equine staff. Assigns and schedules the work of others, orienting and training new staff. Plans, organizes, directs and controls the work of others and evaluates the operation of the equine department. Responsible for the quality and quantity of staff’s work. Interviews prospective employees and makes hiring decisions; and makes recommendations as to personnel actions like promotions, changes in pay, overtime and discipline. Evaluates staff performance. Keeps employees informed, listens to and responds to complaints and carries out most personnel actions.
PHYSICAL DEMANDS: While performing the duties of this job, the employee is frequently required to stand, walk, sit, handle, feel, speak, hear and see. Occasionally required to lift, carry, push or pull 50+ pounds, stoop, kneel, crouch and reach. Will be working outside in all types of weather.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
While performing the duties of this job, the employee is occasionally exposed to the following: fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, and work near moving parts. The noise level in the work environment is usually moderate.
MUST EXHIBIT LOLLYPOP FARM’S CORE VALUES:
• Compassion – showing empathy and sympathy for what others – both people and animals – are experiencing;
• Communication – able to convey accurate and timely information both internally and externally;
• Flexibility – willing and able to adapt to new circumstances and conditions;
• Commitment – a pledge to the mission, fellow employees, volunteers, animals and the community;
• Teamwork – willingness to collaborate and communicate to achieve a common goal;
• Integrity – pursuing our mission with honor, fairness and respect for animals, individuals and the organization;
• Respect – showing consideration and professional regard for all aspects of the organization.
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