Support Assistant/Junior Clerk

Competition #: 6688
The Position is: Temporary, Part-Time, Approximately 6 months
Hours of Work (shifts): d/e (weekdays and weekends)



  • High School Diploma
  • Medical Office Assistant Diploma/Certificate preferred
  • Completion of a medical terminology course preferred
  • Basic computer training in MS Office Suite (Excel, Word, Outlook)
  • 2 years experience working in a fast-paced hospital setting/medical office/clinical setting environment
  • Demonstrated ability to prioritize competing requests
  • Experience working with MS Office Suite and varied other computer systems
  • Understanding of medical terminology
  • Good communication skills (written & verbal)
  • Demonstrated ability to work independently in a fast-paced environment and multi-task
  • Advanced interpersonal and adaptability skills to cope effectively with deadlines and internal and external customer requests
  • Ability to work as part of a team
  • Experience in ANSOS and MISYS software preferred
  • Ability to speak a second language preferred
  • Working knowledge of SEIU and ONA collective agreements preferred
  • Evidence of satisfactory attendance record
  • Ability to work in a manner that exemplifies the centre’s core values and helps patients get their life back
  • Should be aware of conditions and measures that may affect the safety of patients, residents, students, employees, volunteers, physicians and visitors



  • Maintain/provide accurate staffing schedules and arrange for staff replacements following Staffing guidelines/parameters
  • Generate/prepare reports
  • Conduct payroll data entry
  • Register all clients and referrals and ensure all information is collected and processed.
  • Support day-to-day admission functions.
  • Ensure PT movement across the Centre is accurately recorded.
  • Provide junior clerk duties of the Unit Clerk role and assist/direct/re-direct clients/patients (the clients may be inpatients and/or outpatients).
  • Communicate with clients, families, physicians, clinicians and other related departments and services to assist with the management of the patient’s care.
  • Distribute and pick up mail, photocopy, transport charts and information, and manage a high volume of incoming and outgoing  telephone calls
  • Maintain manual and/or computerized systems for tracking information.
  • Format correspondence including using MS Email and other related systems and/or work processes, and collate, track and maintain spreadsheet information using MS Excel.
  • Schedule and coordinate appointments and assessments for patients/clients and clinicians (including equipment, space availability and transportation as required).  Distribute clinic agendas to all applicable parties in advance of a clinic.
  • Print and provide clients/patients with appointment schedules, and prepare client/patient charts
  • Maintain discharge reports/ records and file and pull client/patient charts
  • Coordinate clients’/patients’ appointments between different services to help create efficiency with the clients’/patients’ WPHC visit/stay
  • Schedule transportation for patients to appointments, home, or on excursions
  • Respond to health records requests and reconcile client/patient visit data using appropriate software.
  • Ensure the nursing unit/department/service is adequately stocked with supplies/resources and track utilization.
  • Maintain clients’/patients’ clinical records in accordance with centre policy.


At West Park Healthcare Centre, we are committed to fostering an inclusive and accessible environment, an important part of living our brand. We are dedicated to building a workforce that reflects the diversity of the community. Our accessible employment practices are in compliance with the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code. Should you require accommodation during any phase of the recruitment process, please indicate this in your cover letter. For further assistance please contact the Human Resources Department at (416) 243-3600 extension 4633.

Are you a returning applicant?

Previous Applicants:

If you do not remember your password click here.

Back to Search Results

New Search

Powered By Taleo