As a Brand Protection Analyst in our Digital Brand Services (DBS) team, you will be working with the existing members of the Brand Protection team in the delivery of Brand Protection services to customers. This work includes the analysis of findings and reporting to customers, working on investigations and providing input into the pre-sales process, including the production of pre-sales ‘Snapshot Audits’ and support for meetings. The analyst will liaise with customers and internal colleagues to assist the company and the customer in achieving its goals.
Some of the things you will be doing:
Providing a primary point of contact for clients;
Input into configuration and deployment of Discovery Engine scans
Online research using our proprietary ‘Discovery Engine’ software and public search tools such as Google; analysis of data gathered from the Internet ( web sites , forum and blog postings, e-commerce site listings, etc.)
Production of reports and writing up analysis for clients
Pre-sales support: production of pre-sales ‘Snapshot Audits’; meetings support
What technical skills, experience, and qualifications do you need?
Excellent oral and written communication skills
The ability to write documents in commercial English essential
Good knowledge of IT and Internet Technology, including at least a basic understanding of the underlying technologies
Knowledge of branding/trademark issues is beneficial
Experience in a technical and/or data analysis role; scientific or technical background will be beneficial
Experience of giving training/presentations will also be desirable
Strong customer focus; team working; problem-solving and analytical ability
Working well under pressure, with attention to detail
Excellent time- / deadline-management skills
The ability to work independently with minimal supervision, and adaptable to client and organisational change
Why join us?
At CSC®, we’re always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 115 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.
CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace for 11 consecutive years.
We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.
Employees are eligible for an annual success sharing bonus recognizing individual performance and a profit sharing bonus based on company performance.
CSC offers excellent benefits for you and your family, including pension with employer match, medical/dental/life insurance, spouse and dependent life insurance, paid time off, tuition reimbursement, and more.
CSC helps businesses thrive online. We help effectively manage, promote, and secure our clients’ valuable brand assets against the threats of the online world. Leading companies around the world choose us to be their trusted partner, including more than half of the Interbrand® 100 Best Global Brands. Leveraging state-of-the-art technology, Digital Brand Services delivers outstanding outcomes through our unique account management structure. With our expert, dedicated team, you’ll have a daily point of contact to ensure your brand has the strength it needs to succeed in the 21st century. We help consolidate and secure, monitor and enforce, then optimize and promote your brands in order to maximize your digital presence, secure your digital intellectual property, and reduce costs. CSC is an equal opportunity employer.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to be a description of all duties, responsibilities, and qualifications.