Position Description

Facility Coordinator
Job Posting Location Wilmington, DE
Job Code 5096
Weekly Schedule Monday - Friday, 8:00am - 5:00pm
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As the Facilities Coordinator, you will be working under the direction of the Global Facility Manager to maintain office equipment, physical space and systems for the CSC campus, including all office buildings, parking structures and grounds on the campus.  The individual will handle building emergencies on an ongoing basis and serve as a liaison between company employees and outside contractors and/property managers to resolve issues in a timely manner. The facility coordinator will be responsible to develop and document processes for the maintenance and security of the CSC campus.  The individual will be responsible for planning, implementing, and coordination of these processes across the organization. Someone who is highly organized and thrives in a fast paced environment will do well in this position. 

 Some of the things you will you be doing

  • Ability to maintain customer service focus while juggling multiple responsibilities and priorities. Individual needs to stay organized while multi-tasking and work well in a fast-paced environment.

  • Create documentation of processes and/or workflows.

  • Contributes to the facility team’s knowledge base, including documentation and collaboration with other facility coordinators and/or managers in the organization.

  • Respond to facility service requests via phone, email and facility tickets (Cherwell system).  Log all incidents and requests into Cherwell system, address and resolve incidents and requests engage other resources to resolve all incidents in a timely manner. Document all resolutions and monitor for patterns or trends.

  • Handle all building emergencies on an ongoing basis, including the coordination of outside contractors or property management to fix issues. Document all resolutions and monitor for patterns or trends.

  • Develop and document a preventive maintenance program within the confines of the facility annual budget.

  • Assist in overseeing building and equipment schedules, test building security systems and prepare for emergencies by creating action plans.

  • To serve as the facility emergency response coordinator and maintain plans for fire evacuation, emergency response and disaster response.  Develop and document a safety program for the organization.

  • Meeting monthly with property management to discuss areas of opportunity, including monthly assessment of nightly janitorial services.

  • Maintenance of office equipment, including the physical space of all employees and facilities at a central campus.

  • Proactive space planning including documentation of processes.   Review furniture, AV and equipment needs of the campus and budget accordingly.

  • Identify the sequence of events needed to coordinate various size internal and external office moves.  Develop project management schedules to include coordination of vendors, build out of space (if needed), coordinating furniture installation (if needed), and coordination with other internal CSC teams such as desktop services, telecom and infrastructure.

  • Maintain current lists of all furniture, AV and equipment assets, as well as track furniture and fixture (7 yr) and lease hold improvement (10 yr) depreciation schedules.

  • Administer the office supply relationship and look for opportunities to save the organization money.

  • Maintain the paper and toner recycling programs, including documentation of the processes.

  • Ability to adjust work schedule as needed to cover after hours projects, such as office moves and /or facility upgrades.

  • Availability to handle after hours on call rotation.

  • This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing on a daily basis.  The individual will frequently be required to lift or move over 50 pounds.

 What technical skills, experience, and qualifications do you need?

  • Preferred 3-4 years of facility and/or project management experience

  • Strong Multi-tasking and problem solving skills, including basic project management.

  • Must possess strong communication skills, both oral and written, and interpersonal skills are required to effectively communicate with internal and external stakeholders at all levels

  • Must be Self-directed and self-motivated, Individual will be empowered to make decisions with the guidance of the global facility manager.

  • Ability to lead change management

Why join us?

At CSC®, we’re always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 115 years.

CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.

  • CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace for 11 consecutive years.

  • We offer challenging work and career opportunities– Most positions are filled with internal moves and employee referrals.

  • Employees are eligible for an annual success sharing bonus recognizing individual performance and a profit sharing bonus based on company performance.

  • CSC offers excellent benefits for you and your family, including 401(k) with employer match, medical/dental/life insurance, spouse and dependent life insurance, paid time off, tuition reimbursement, and more.

  • We recently completed building a new headquarters that supports current and future technology initiatives through open design, sit/stand workstations, digital interface points that enhance teamwork and collaboration, and alternative work environments with wireless access throughout the campus, including at our outside work areas. It’s an exciting time for us in terms of growth and expansion.

About us

CSC is the world’s leading provider of business, legal, financial, and digital brand services to companies around the globe. From keeping your business in compliance and streamlining operations, to protecting and promoting your brand online, we use our expertise and personal approach to help your business run smoother. We are the business behind business. We are the unwavering partner for 90% of the Fortune 500®, more than half of the Best Global Brands (Interbrand®), nearly 10,000 law firms, and more than 3,000 financial organizations. Headquartered in Wilmington, Delaware, USA since 1899, we have offices throughout the United States, Canada, Europe, and the Asia-Pacific region. We are a global company capable of doing business wherever our clients are—and we accomplish that by employing experts in every business we serve. CSC is an equal opportunity employer.