Position Description

Business Analyst
Job Posting Location Wilmington, DE
Job Code 5392
Weekly Schedule Monday - Friday, 8:00am - 5:00pm
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As a Business Analyst, you will be part of an Agile product development team that delivers IT solutions to support business objectives.  We are looking for someone that is empowered, decisive, communicative, business-savvy, and highly available to their teams.  This role supports both a customer-facing solution (CSC’s Matter Management) and a proprietary processing application used to support a national operations team. Matter Management is a highly customizable, Java-based, web application that uses EJB, Spring, Struts and Hibernate. This multi-module system uses an Oracle database and Weblogic application server. This application interfaces with several internal systems using messaging technologies, including JMS and web services.

Some of the things you will be doing:

  • Work with business stakeholders to define the product boundaries that will determine the success of the solution

  • Work with the Product Manager and Scrum Master to ensure the team is working toward the appropriate goals for the business at all times

  • Develop user stories, process diagrams, and other models to clarify the desired soluons

  • Consolidate ideas and feedback from multiple business stakeholders and serve as a member of the product team to provide a single authoritative source for product direction for the development team

  • Work within the development team to implement, test, and deliver the solutions you have defined

  • Communicate with and train stakeholders to ensure successful adoption of these solutions

  • Perform other duties as requested and assigned

What technical skills, experience and qualifications do you need:

  • A college degree (BS or MS)

  • Minimum of 3-5 years of experience performing business analysis for web-based applications or similar related experience

  • Exceptional interpersonal and negotiation skills with the ability to communicate effectively with technical staff, non-technical staff, all levels of management, and clients.

  • Detail-oriented and highly organized with outstanding problem-solving skills.

  • Comfort with working in a fast-paced, changing environment.

  • Experience with Scrum (or another agile methodology) is highly preferred.

  • Experience performing business process re-engineering and transformations.

  • Expertise with automated testing tools a plus. 

  • Experience with SQL and integrating multiple back end systems is a plus.

Why join us?

At CSC®, we’re always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 115 years.

CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.

  • CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace for 11 consecutive years.

  • We offer challenging work and career opportunities– Most positions are filled with internal moves and employee referrals.

  • Employees are eligible for an annual success sharing bonus recognizing individual performance and a profit sharing bonus based on company performance.

  • CSC offers excellent benefits for you and your family, including 401(k) with employer match, medical/dental/life insurance, spouse and dependent life insurance, paid time off, tuition reimbursement, and more.

  • We recently completed building a new headquarters that supports current and future technology initiatives through open design, sit/stand workstations, digital interface points that enhance teamwork and collaboration, and alternative work environments with wireless access throughout the campus, including at our outside work areas. It’s an exciting time for us in terms of growth and expansion.

About Us

CSC is the world’s leading provider of business, legal, financial, and digital brand services to companies around the globe. From keeping your business in compliance and streamlining operations, to protecting and promoting your brand online, we use our expertise and personal approach to help your business run smoother. We are the business behind business. We are the unwavering partner for 90% of the Fortune 500®, more than half of the Best Global Brands (Interbrand®), nearly 10,000 law firms, and more than 3,000 financial organizations. Headquartered in Wilmington, Delaware, USA since 1899, we have offices throughout the United States, Canada, Europe, and the Asia-Pacific region. We are a global company capable of doing business wherever our clients are—and we accomplish that by employing experts in every business we serve. CSC is an equal opportunity employer.