Position Description

Training Coordinator
Job Posting Location Plano, TX
Job Code 7258
Weekly Schedule
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Longing to work for a forward-thinking, fast-paced tech company? Catapult your career by joining CSC Corptax, the market leader in business process and automation solutions for corporate tax. Our cloud-based applications set the trend for financial technology and attract tech-savvy individuals who get an adrenaline rush from creative success. You’ll hang with some of the brightest tax technology minds in Plano and improve business processes for the world’s most recognizable companies. Our casual, high-energy setting fosters independent thinking and new ideas. A solid salary and benefits package to complement your professional growth for a new level of job satisfaction. We are seeking highly motivated, enthusiastic individuals to join CSC Corptax in our Plano, TX office.

Visit our website at: http://www.cscglobal.com/careers.

Position: Training Coordinator

The Training Coordinator is involved with all administrative functions and requirements related to Education Services events.  The purpose of such sessions is to increase the users understanding and utilization of our products.  The Training Coordinator will play an integral role in ensuring the trainers remain focused on learning objectives not the administrative coordination efforts.  


  • 3-5 years administrative experience in a corporate environment; High School diploma, Associates degree preferred

Desired Skills:

  • Proficiency with Microsoft Office tools is desirable.  Strong Microsoft Excel skills preferred
  • Experience with Learning Management Systems, Oracle NetSuite and WebEx is preferred.

Business Skills:

  • Event coordination such as, but not limited to, issuing the official session confirmation/cancellation, processing of training requests, training center security card access (as applicable), scheduling of room setup, catering, creation of session documents (sign-in sheets, evaluations), staging of necessary files for group internet-based sessions
  • Manage the tracking, imaging and shipping process for the training laptops
  • Manage the learning management systems to monitor and update offerings, billing related activities, reports and communications
  • Manage the NASBA CPE compliance process and issuance of certificates
  • Maintain the evaluation summaries by event for department and company review
  • Work closely with other Training Coordinators and the Manager, Training Coordination to ensure processes and procedures are understood and followed for coverage and sharing of duties
  • Ability to work effectively in a fast paced, deadline-oriented environment 
  • Work environment includes utilizing personal computers and related software applications, with frequent use of keyboard and mouse. Utilizes general office equipment. Frequently sits while performing duties. Lift up to 30 lbs. regularly to included copy paper boxes and laptop boxes 
  • Assist others with procedures and projects and seek guidance when necessary


  • Express ideas clearly and succinctly
  • Prepare clear and concise written communications
  • Develop effective presentation skills
  • Conduct and facilitate meetings
  • Listen attentively and understand the implications of what is said
  • Demonstrate professional conduct in business situations
  • Develop positive, collegial relationships with peers, SMEs, technical support, and managers
  • Demonstrate a positive attitude and eagerness to volunteer for new projects

Leadership Effectiveness:

  • Promote skills development across the department
  • Perform effectively as a team member
  • Support team goals and develop your own goals
  • Foster an environment where every level offers ideas to improve any aspect of the team (e.g., efficiency, process, morale)
  • Promote teamwork across the organization
  • Provide peers with assistance
  • Read business and professional publications and shares knowledge, innovations and approaches with others

Management Effectiveness:

  • Adapt to change in projects and the organization
  • Provide improvement recommendations to support excellence
  • Communicate issues or risks to project leads
  • Provide team members with honest, constructive, and timely feedback, and be able to accept constructive feedback with a positive attitude and honest reflection
  • Seek guidance to achieve the goals of the plan

Service Excellence:

  • Ensure quality information is developed for our customers
  • Develop information to support customer needs
  • Seek to understand customer business needs
  • Search proactively for opportunities to exceed customer expectations
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