Position Description

LEAD Program Case Manager
Location REACH (Seattle)
Job Code 497
# of Openings 9
Apply Now

Law Enforcement Assisted Diversion (LEAD) Case Manager


REACH Mission and Values

The REACH Program of Evergreen Treatment Services works with individuals experiencing homelessness and substance use disorders to help them achieve stability and improved quality of life. Through outreach, engagement, and ongoing relationships REACH focuses on reducing harm and supporting healing. REACH bridges gaps and helps individuals access essential resources such as housing, health care, entitlements, and treatment.

The REACH Team is passionate about creating a welcoming environment while providing quality services on an individually tailored basis. REACH values diversity and is committed to racial equity and social justice. Our team appreciates hard work, creativity and a good sense of humor.


About LEAD

LEAD (Law Enforcement Assisted Diversion) is a collaborative project involving local police, prosecutors, public defenders, corrections officers and social service providers designed to divert individuals arrested or suspected of low-level drug offenses and/or prostitution into social services rather than the criminal justice system. These individuals will be engaged in supportive services with the goal of reducing legal recidivism and improving quality of life.

This position is critical to the LEAD project, by providing engagement and intensive case management services to individuals suspected of low-level drug offenses and/or prostitution. The Case Manager will provide direct services to a caseload of approximately 25-30 individuals. Case managers provide outreach, long-term engagement and supportive services for participants through intensive case management activities and collaboration with LEAD partners, service providers, housing providers, and other community organizations.


LEAD Case Manager Job Functions:

  • Provide Outreach and Intensive Case Management services for assigned participants

  • Engage participants on the street and at social service provider facilities to establish a working relationship and offer services

  • Assess participants for severity of chemical dependency and housing status and determine needs for other services, e.g., medical, mental health

  • Assist participants in gaining access to a variety of funding programs (e.g., SSI, ABD, VA)

  • Assist participants in finding housing and maintaining occupancy.

  • Develop and maintain collaborative relationships with LEAD partners including Seattle Police Department, King County Sheriff, King County and City of Seattle Prosecutor’s office

  • Provide advocacy and support for participants within the criminal justice system including court appearances and written communication

  • Advocate for the participant with a wide variety of other service providers



  • Minimum one (1) year of behavioral health or social work case management experience

  • Experience serving populations impacted by extreme poverty, behavioral health conditions, and mental illness from a harm reduction model of care

  • Experience supporting and advocating for participants within the criminal justice system including court appearances and written communication

  • Street outreach experience providing services and resources to the populations we serve

  • Ability to advocate and effectively communicate and problem-solve under pressure in high-stress situations

  • High school diploma or equivalent



  • Undergraduate degree related to social services or behavioral health

  • Experience working with communities involved in street-based sex work

  • The ability to respectfully engage and develop a working alliance with the people we are serving


The Perks:

  • An environment that values your strengths and uniqueness!

  • Mon-Fri work schedule

  • Health, Dental, Vision, and Life insurance plus a 403(b) plan

  • Paid Time Off, Sick Time, Mental Health days, AND 10 paid holidays!

  • ORCA card

  • On-site massages offered

  • Annual holiday and summer parties

  • Professional license renewal reimbursement


Job Type: Full-time

Salary: $51,000.00 /year

Back Apply Now