Position Description

Substance Use Disorder Intake Specialist
Location SEA (Seattle Headquarter)
Job Code 581
# of Openings 1
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About Evergreen Treatment Services:

Evergreen Treatment Services (ETS) is a great place to work! Employees at ETS work collaboratively to provide excellent patient care and support services in a highly ethical and professional manner. ETS encourages work life balance and a healthy lifestyle through a comprehensive package of benefits including paid leave, medical and dental coverage, and an employee assistance program. ETS highly values creativity and recognizes employees for exceptional job performance.

Benefits include: competitive salaries, medical and dental benefits, eleven paid annual holidays, a 403(b) retirement investment plan, two weeks paid vacation in the first year, one week of mental health leave, opportunities for advancement, and a friendly work environment. ETS is proud to be an Equal Opportunity Employer.

ETS values diversity. The agency does not discriminate against employees or applicants because of race, ethnicity, creed, age, gender, sexual orientation, marital status, or disability.

Job Functions:

  • Directly responsible to and supervised by the Seattle Intake Supervisor who is a D.O.H. licensed Substance Use Disorder Professional (S.U.D.P) and meets the Department of Health’s qualifications to be an appropriate supervisor of S.U.D.P Trainees / Interns. 
  • Will adhere to all the confidentiality requirements and guidelines outlined in the 42 CFR, Part 2 federal regulations pertaining to substance use disorder records.
  • Provides information in response to general inquiries from prospective patients and staff and assists patients in applying for treatment.
  • Provides information to patients regarding some financial policies & screens for current health insurance benefits.
  • Collect and verify accurate and complete demographic information from patient. Accurately enter all data into the agency’s electronic medical records (EMR) system and update established patient files as necessary.
  • Schedule initial S.U.D. and medical intake appointments for new patients.
  • Record all cancellations and no shows for intake appointments.
  • Collaborate on patient care with medical providers, community partners and counselors.
  • Consistently implement established agency policies and treatment procedures.
  • Consistently maintain professional boundaries with patients and coworkers. 
  • Prompt, accurate completion of progress notations of all interactions with patients in assigned patient files.
  • Facilitate new patient Orientation group.
  • Responsible for implementing and tracking contingency management for patients.
  • Maintain intake incentives data for King County requirements.
  • Coordination and participation in walk-in screenings Monday-Thursday.
  • Meet with prospective patients for initial intake screening. 
  • Additional duties as assigned. 

Qualification Requirements


College-level coursework in a relevant academic area and one year of appropriate experience or equivalent education/experience. A Bachelor of Arts/Science in Psychology, Social Work, Sociology, or other relevant academic area is preferred.

Knowledge Requirements

  • Good interpersonal skills and knowledge of substance use disorder treatment.
  • Computer literate, with intermediate knowledge of Microsoft Excel, basic knowledge of Microsoft Office Suite, as well as a high level of initiative in keeping current with technological changes.
  • Ability to manage high volume of agency data accurately, including transferring information to various databases. Excellent attention to detail required. 
  • Ability to prioritize workload and activities and complete tasks in a timely and efficient manner.
  • Dependable, able to work under pressure, receptive to change, willingness to learn, cooperative approach to problem solving, flexible team player.
  • Ability to establish and maintain effective working relationships with staff, patients, and outside contacts from a wide variety of ethnic, socioeconomic and cultural backgrounds; good diplomatic skills. 
  • Must be able to pass a criminal background check.



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