Position Description

LEAD Program Housing Case Manager
Location REACH (Seattle)
Job Code 588
# of Openings 2
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LEAD Housing Case Manager

About REACH and LEAD

The REACH Program of Evergreen Treatment Services works with individuals struggling with homelessness and addiction to help them achieve stability and improved quality of life. Through outreach, engagement, and ongoing relationships REACH focuses on reducing harm and supporting healing. REACH bridges gaps and supports client autonomy by helping individuals access essential resources such as housing, health care, entitlements, and treatment.

The REACH Team is passionate about creating a hospitable and welcoming environment for all people while providing quality services on an individually tailored basis to our clientele. The REACH program values diversity, is committed to racial equity and social justice, and appreciates hard work, creativity and a good sense of humor.

The Law Enforcement Assisted Diversion (LEAD) is a program of REACH designed to help local law enforcement divert individuals suspected of low-level drug offenses and prostitution from the criminal legal system to case management services.


LEAD Housing Case Manager Job Summary

The Law Enforcement Assist Diversion Program (LEAD) Housing Case Management position provides outreach and housing case management to help individuals negatively impacted by the criminal legal system to obtain and sustain permanent housing. The LEAD Housing Case Manager will make contact with individuals at various locations to provide information about services and conduct screenings to determine eligibility for the program. The LEAD Housing Case Manager will then collaboratively develop an individualized housing plan and will support each individual’s efforts to complete the necessary steps to obtain and maintain housing. 

This position is critical to the LEAD project, by providing engagement and intensive case management services to individuals suspected of low-level drug offenses and/or prostitution. The Case Manager will provide direct services to a caseload of approximately 25-30 individuals. Case managers provide outreach, long-term engagement and supportive services for participants through intensive case management activities and collaboration with LEAD partners, service providers, housing providers, and other community organizations.

  • Outreach to clients where they are, either on the streets or at other service facilities (including jail), to explain offered services and establish a working relationship.

  • Provide outreach and housing-focused case management services in a culture-informed and trauma-informed manner. Provide ongoing support to clients once they are housed to maintain housing and improve

  • Assist clients with criminal histories in obtaining housing and maintaining housing stability. Including transitional and clean and sober housing placements. Utilizing housing resources in supporting housing and/or independent housing vouchers such as Shelter Plus Care, Scattered Sites, King County/Seattle Section 8.

  • Assess client’s needs for mental health, primary medical care, and substance use according to their stage of change, focusing on reducing harmful consequences of behavior.

  • Develop and maintain collaborative relationships with LEAD partners including Seattle Police Department, King County Sheriff, King County and City of Seattle Prosecutor’s office

  • Provide advocacy and support for participants within the criminal legal system including court appearances and written communication

  • Advocate for clients with a variety of other service providers, including but not limited to Coordinated Entry for All (CEA), developing meaningful relationships with landlords in the community to support clients with criminal histories in maintaining housing.

  • Working in collaboration with the REACH Housing Program and LEAD Program to provide comprehensive housing support within the REACH organization


  • Minimum of two (2) years’ experience in case management for people experiencing homelessness and co-occurring behavioral health conditions

  • Experience providing case management services to individuals from a harm reduction perspective

  • Undergraduate degree in a field related to social services (can be substituted by years of relevant case management experience)



  • Experience assisting individuals with criminal histories find housing is highly preferred

  • Academic training related to substance use disorder treatment

  • Master’s Degree in a field related to social services


The Perks:

  • An environment that values your strengths and uniqueness!

  • Mon-Fri work schedule

  • Health, Dental, Vision, and Life insurance plus a 403(b) plan

  • Paid Time Off, Sick Time, Mental Health days, AND 10 paid holidays!

  • ORCA card

  • On-site massages offered

  • Annual holiday and summer parties

  • Professional license renewal reimbursement

Job Type: Full-time

Salary: $51,000.00 /year

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